0% interest expiry

Kebby

Hi,

Sorry I'm not 100% sure if this is the correct place to post this, so apologies if not.

Just a little curious on something - we had a 0% interest credit card, and stupidly couldn't remember how long that period was for. We were suspecting it was due to be up soon, but thought we'd be notified - turned out our suspicions were right and we were charged interest this month. But we weren't notified of the 0% interest period being complete, or given any warning that it would resume to normal rate - is this normal? I felt like an email or letter to let us know the period was up would be something we would have received?

Maybe I'm being a little naive, just was a little shocked that they didn't warn us!

Ebe_Scrooge

The length of the promotional rate would have been clearly stated when you took out the card. I usually write a note in my diary for when it's going to end ( or I suppose these days the more tech-savvy would put a reminder on their phone ! ).


Some companies will notify you as a courtesy, but they're under no obligation to do so.

Nasqueron

Kebby wrote: »

Hi,

Sorry I'm not 100% sure if this is the correct place to post this, so apologies if not.

Just a little curious on something - we had a 0% interest credit card, and stupidly couldn't remember how long that period was for. We were suspecting it was due to be up soon, but thought we'd be notified - turned out our suspicions were right and we were charged interest this month. But we weren't notified of the 0% interest period being complete, or given any warning that it would resume to normal rate - is this normal? I felt like an email or letter to let us know the period was up would be something we would have received?

Maybe I'm being a little naive, just was a little shocked that they didn't warn us!

Not sure who you are with but my statements from Barclaycard online you can see when the end date is on there