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Mess left by gas company entry while we were away

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  • timbstoke
    timbstoke Posts: 987 Forumite
    Part of the Furniture 500 Posts
    To address a couple of points made:

    1. Yes, I appreciate that the priority is to detect the leak, and I'm glad they managed to find the keyholder rather than forcing entry. Even not putting things back is OK given they're looking for a leak and there was a suggestion that they may have to dig the floor up in our home. But is it so much to ask that they at least try and move things in some kind of order? We came back to a mess that looked more like burglary than gas men, with boxes emptied out where they'd fallen over and the contents simply walked over.
    2. I agree with those who have said the neighbour should have put it back - if the situation were reversed we'd have accompanied them and moved anything for them so we knew it could go back the same way. I'm not happy that they seem to have been allowed in unaccompanied - but since the neighbour was doing us a favour in the first place, my partner doesn't want to cause bad feelings by talking to them.
    3. There's no question of compensation. We'd just like to voice our displeasure at the appropriate people so maybe their workmen have a little consideration next time. If nobody complains, nothing ever changes. We're fortunate enough to be capable of putting it all back ourselves, but the street is full of elderly and disabled people - if it had been another neighbour they wouldn't have been able to do it themselves.
  • timbstoke wrote: »
    To address a couple of points made:

    1. Yes, I appreciate that the priority is to detect the leak, and I'm glad they managed to find the keyholder rather than forcing entry. Even not putting things back is OK given they're looking for a leak and there was a suggestion that they may have to dig the floor up in our home. But is it so much to ask that they at least try and move things in some kind of order? We came back to a mess that looked more like burglary than gas men, with boxes emptied out where they'd fallen over and the contents simply walked over.
    2. I agree with those who have said the neighbour should have put it back - if the situation were reversed we'd have accompanied them and moved anything for them so we knew it could go back the same way. I'm not happy that they seem to have been allowed in unaccompanied - but since the neighbour was doing us a favour in the first place, my partner doesn't want to cause bad feelings by talking to them.
    3. There's no question of compensation. We'd just like to voice our displeasure at the appropriate people so maybe their workmen have a little consideration next time. If nobody complains, nothing ever changes. We're fortunate enough to be capable of putting it all back ourselves, but the street is full of elderly and disabled people - if it had been another neighbour they wouldn't have been able to do it themselves.





    Are you Victor Meldrew by any chance ??
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    timbstoke wrote: »
    To address a couple of points made:

    1. Yes, I appreciate that the priority is to detect the leak, and I'm glad they managed to find the keyholder rather than forcing entry. Even not putting things back is OK given they're looking for a leak and there was a suggestion that they may have to dig the floor up in our home. But is it so much to ask that they at least try and move things in some kind of order? We came back to a mess that looked more like burglary than gas men, with boxes emptied out where they'd fallen over and the contents simply walked over.
    2. I agree with those who have said the neighbour should have put it back - if the situation were reversed we'd have accompanied them and moved anything for them so we knew it could go back the same way. I'm not happy that they seem to have been allowed in unaccompanied - but since the neighbour was doing us a favour in the first place, my partner doesn't want to cause bad feelings by talking to them.
    3. There's no question of compensation. We'd just like to voice our displeasure at the appropriate people so maybe their workmen have a little consideration next time. If nobody complains, nothing ever changes. We're fortunate enough to be capable of putting it all back ourselves, but the street is full of elderly and disabled people - if it had been another neighbour they wouldn't have been able to do it themselves.
    Blimey! Do you really have nothing better to do?!

    1st world issues!!
  • victor2
    victor2 Posts: 8,139 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    timbstoke wrote: »
    To address a couple of points made:

    2. I agree with those who have said the neighbour should have put it back - if the situation were reversed we'd have accompanied them and moved anything for them so we knew it could go back the same way. I'm not happy that they seem to have been allowed in unaccompanied - but since the neighbour was doing us a favour in the first place, my partner doesn't want to cause bad feelings by talking to them.
    I don't agree with that. If I had my neighbour's keys and had let the gas people in because of an obvious emergency, I would have left it exactly like it was, maybe taken a few photographs, and left a note for the neighbours in case they returned before I saw them. However, I would not have left people in the house alone, unless they insisted that it was too dangerous for me to be in there, and I of course believed they were who they appeared to be.
    If I'd seen the mess before the people making it left, I would have had words with them. Anything looking like it could have caused further damage by being left, such as a knocked over bottle of liquid, I would have sorted out, but that's it.
    I know without asking that my neighbours (who we get on very well with) would not expect any more.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

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