Problems accessing/submitting things on the internet.

comping_cat

A month or so ago, i noticed whenever i pressed the thanks button on MSE, it immediately took me back to the top of the page. Around the same time, i started having problems on other websites - for example, i mystery shop, and when trying to access the screen to report my results, it lets me submit, but nothing happens, the little bar at the bottom of the screen shows that its doing something, but when it gets to the end, im still on the same page.
Ive now noticed that its doing the same on my mortgage website, it lets me log in and enter all my details, shows ive logged in, but will no longer take me to my balance, it does the same as earlier.

Can anyone help tell me why this is happening, when it never used to - and what i can do to stop it!!!
Thanks in advance.

GoofyGAT

What browser are you using? Have you tried uninstalling, then reinstalling it? It it's XP & IE6 (not IE7), you can try a repair.

If you use an alternative - Firefox / Opera - does it behave in the same way? G

comping_cat

Thank you - i dont have the windows disk, will get it off my friend who gave me the computer next week and then try the system re boot.

In the meantime, i might try firefox, its on my computer but ive been using the IE (not sure which one it is tho).

comping_cat

Have just tried firefox - and im not getting any of the problems i have with IE - this is really good, but why would there be problems with IE, but not firefox?

GoofyGAT

catowen wrote: »

....this is really good, but why would there be problems with IE, but not firefox?

IE could be corrupt in some way. We've pinpointed IE is the problem then - good.

catowen wrote: »

but ive been using the IE (not sure which one it is tho).

You can tell in IE > Help > About Internet Explorer. If it's IE7, you can just uninstall & reinstall - no windows disk required. Download a fresh copy of IE7 if required.

catowen wrote: »

Thank you - i dont have the windows disk, will get it off my friend who gave me the computer next week and then try the system re boot.

If you have the I386 folder you don't need the Windows disk to run sfc /scannow - see this. But if you don't have this folder, it would be a good idea to copy it to your hard disk when you get hold of the Windows disk. This scan is sometimes used to correct other problems as well. G