Printer Command Problem

cairndog

My laptop ( windows 8.1 ) can't communicate with my printer for some reason. It stopped working when the black ink ran out but I've replaced that so it should be ok.
The printer is an HP Deskjet 4500 and I use it wireless.
What can I do to sort it out?
So far there are 9 documents in the printer queue.
Help please.

Big_Graeme

Have you turned the WiFi by accident?

cairndog

Big_Graeme wrote: »

Have you turned the WiFi by accident?

No thats on .

Oblivion

Is the replacement ink cartridge a genuine HP product? Some manufacturers won't allow their printers to work with 3rd party replacements. Don't know if HP is one of them but thought I'd mention it as a possibility.

Big_Graeme

cairndog wrote: »

No thats on .

Run the wireless set up again see if that sorts it.

cairndog

Oblivion wrote: »

Is the replacement ink cartridge a genuine HP product? Some manufacturers won't allow their printers to work with 3rd party replacements. Don't know if HP is one of them but thought I'd mention it as a possibility.

Thanks but I always use HP original so it's not that either.