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Samsung GT18160 Texting Problem

I hope I'm in the right place but please feel free to move me if not!
My sister sent me a text on Sunday with her new phone number, I saved this to my phone and replied to her with a text but it failed. I double, triple and quadruple checked the number but it still failed. I sent a text to her daughter to see if she could use the new number to call her Mum, she can and all is well there! I called in the EE shop today and they looked at my phone, re-input her number but it still failed, they decided her phone is blocking me. I asked my sister this and she tells me her phone isn't set to block anyone.
I'm not having problems texting or calling anyone else and neither is she. She can text and call me but I can't reply!
Has anyone got any idea what I can do please?

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