We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

securing hotmail account-hacking issues

Options
Am well and truly spooked and hope someone can help. Have had a deluge of spam over the last few days-all from the same place (I have a program that tracks domain names). Two days ago I had a spam that looked as if it came from a site that I signed into using the identity I use on that site-and only on that site. I always keep my e-mail private. Today I had an e-mail from a site I have never been on using my daughter's name (a name she dropped years ago but the person I believe is behind the 'attack' wouldn't know that)

Have looked on the net and discovered that Hotmail is really easy to hack into-the person I believe is behind it is a a computer buff-a professional in net systems. (Makes me sound paranoid this I know)

Question is how can I protect my account - i believe changing the password is one way but is this enough? Also what can he dig out from my Hotmail account-can he for instance delete files/change e-mails etc ?

Very desperate. In the meantime I am going to change passwords on both Hotmail accounts. As said this person is a professional

Comments

  • wolfman
    wolfman Posts: 3,225 Forumite
    Hmm, I'd take some of the reports with a pinch of salt. Hotmail is generally very secure.

    As long as you have a secure setup, and strong password in place, and ignore unknown emails, it can be near impossible to break into.

    My advice would be:
    - Use Firefox, possibly with the ScriptBlock extension
    - Make sure you have the necessary decent anti-spyware, anti-virus etc... in place
    - Don't open unknown emails, just report them as spam
    - Set a strong password.

    For using a password make it longer than 12 characters (containing lowercase, uppercase, nuimber and a symbol) if possible and not words in the dictionary, or info common to yourself. I like to use songs, acronyms etc... for remembering mine.

    And I like to keep each site's password unique. So for hotmail, I may take the first two letters ("ho") and add them somewhere into my password.
    "Boonowa tweepi, ha, ha."
  • eira
    eira Posts: 611 Forumite
    Thanks for this-have just changed password and question-both in a language the hacker doesn't know. I never open unfamiliar e-mails etc because he hacked my computer before. How do I do the ScriptBlock extension-am currently using Firefox.?
    What spooks me though is the connection onto the sites-how was this done ? How much information can you tap into using Hotmail ? Are my online files safe? I know it sounds paranoid but the mail with my daughtrer's name was really spooky-she just doesn't use it anymore. (It's her father's surname which she dropped 5 years ago-he doesn't know that )

    Thanks so much for the help
  • wolfman
    wolfman Posts: 3,225 Forumite
    Oops meant to say NoScript, not ScriptBlock.
    https://addons.mozilla.org/en-US/firefox/addon/722

    It's easy to install, just follow the instructions on the page. Be warey though, it can be a pain to use. Some say it's being over paranoid. It's worth a try, see how you fare with it.
    "Boonowa tweepi, ha, ha."
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.