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Apple Music feedback
in Music MoneySaving
9 replies 14.2K views
Former_MSE_Nick Former MSEForumite
This thread is specifically to discuss feedback for
Apple Music (Link)
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I have a 3 month trial which was going OK, and I was thinking of carrying on with a paid subscription.
All of a sudden Apple Music no longer works. None of the 30 million tracks would play - I got a message saying 'the server is not properly configured' - no idea what this means.
Not only that but all the tracks I had saved into playlists (including 'make available offline' had vanished.
My membership is still shown as 'active', but it is just as if the whole thing has been removed, leaving my (thank goodness) with my original local music file. Complete waste of time.
Plenty of others online had said the same sort of things, or worse. I can't find any sort of solution, so I won' t be allowing any payments to be taken after the 3 months, and will be considering Spotify.
Contacted Apple Customer Support and got a three month refund.