Not receiving listing emails from Ebay

sparkiemalarkie

Hi, I haven't sold on Ebay for about 5 months. I have just listed some items and haven't received an email confirming the listing. Is this a new development, or should I be concerned?


thanks


sparkie

mrcol1000

Check your account to see if they are listed. You can turn off the listing confirmations so they may have been turned off.

sparkiemalarkie

mrcol1000 wrote: »

Check your account to see if they are listed. You can turn off the listing confirmations so they may have been turned off.

Yes they have been listed.
Where do I look to see about turning back on the listing confirmations?


thanks


sparkie

mrcol1000

They should be under Account and then "Communication Preferences" at the side. Then it should be under Selling activity

sparkiemalarkie

Hmm, it was set to send emails....


sparkie

mrcol1000

Are they going to your spam folder? Are you getting other e-mails from Ebay?

asajj

Check your spam folder.

GabbaGabbaHey

I am having a similar problem - I am not receiving any emails from eBay, despite having searches that are set to email me daily. I also don't receive anything when I win an auction or when I am sent a message through the eBay Message system.

This all seemed to start a couple of weeks ago (around April 7, which is the last "saved search" message I received, even though many new items have been listed since then) - everything worked fine before then.

I've checked my Communications Preferences and they are set to "email".

The messages are not going into any spam folder, and the email address (which is only used for eBay) works fine when I send a test message from another account/domain.

Any thoughts?

mrcol1000

This may be a glitch. I am suppose to get e-mails when items have listed and these are not coming through. Other e-mails have though. If you have a phone then download the app. You can have notifications straight to your phone.

mgdavid

Me too.
I no longer get email confirmation of sold or ended/ unsold, or offers or counter-offers.
Settings are all OK as they always have been.
Ebay's email must be broken. Or maybe they were sending millions of emails daily and decided to stop and see how many users complained?

sportsarb

I listed something last night and got a confirmation e-mail.