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iMessage issues

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Brightspark87
Brightspark87 Posts: 1,466 Forumite
Eighth Anniversary 1,000 Posts Combo Breaker Debt-free and Proud!
edited 26 October 2015 at 11:13AM in Techie Stuff
Morning all

Thought I would post this as I couldnt see anyone else mentioning it. I have lots of a certain fruity companies products. Watch, phone, tablet, music device and laptop. However, this weekend after installing the new update I had a major issue with iMessage. It just wouldnt work. It just failed and then sent the message as a text. So it would go through as if it was ok, then 5 minutes later fail and send as text.

my provider couldnt explain it and I did all the normal reseting, turning on and off imessage etc.

When I then spoke with apple nothing they suggested helped.

So, I ended up backing up to icloud and having to completely wipe my phone and reinstall. Then, I had to turn imessages off my DHs phone (only person 'near by' with an iphone) and restart.

Only then did it work again! 4 hours after the problem started.

Thought I would post this so I can help if anyone else has this issue I can talk you through the steps.

Thanks!

Paid off all Catalogues 10.10.2014

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