Scottish Power Default

riskyinred

Hello,

I've just looked at my credit file for the first time and there's a default on there from Scottish Power for £117 dating back to 2011. This was when I switched supplier to Npower.

I have been at the same address for the past four years and have not received any bills or letters stating that the account was in arrears. In fact, I don't understand how the transfer was completed if the account was in arrears?

I will happily pay the £117 if it is due but I am concerned about the fact that default will sit on my file for another two years. Scottish Power are surely at fault here?

Is there anything I can do to get that removed once the debt is satisfied - assuming it is indeed due?

David_White

First thing to do is speak to Scottish Power, they may be reasonable and allow you to settle the debt/have the default removed.

dekaspace

David_White wrote: »

First thing to do is speak to Scottish Power, they may be reasonable and allow you to settle the debt/have the default removed.

Scottish Power and reasonable do not go together.

Every property I have had with them I have switched suppliers on pre pay meters and they claim I owe them because their estimation of my bills is more than I paid (as they go by how many rooms are in a property rather than how many people live there)

fermi

Complain saying that if anything had been owed that you were unaware of, then it was unfair and against ICO guidance for them to place a default on your credit file without them at least telling you there was a debt owed, and giving you a warning and chance to pay.

That unless they remove it you will be taking them to the energy ombudsman and the ICO.