Creation - Miss Selfridge Card

xcakex

Hi

Just wondering if anyones had any luck had ppi on my creation / Miss Selfridge card going back in 1998...

Thanks in advance

sun73

Creation rejected my complaint about a mis-sold Selfridges store card. I referred it to the underwriter Genworth who also turned it down, then to the Financial Ombudsman who upheld it. The redress finally came through two years later. Hope you have better luck.

-taff

Geworth weren't regulated pre 2005, so the store card wasn't either.
Why did the FOS take it on?

sun73

-taff wrote: »

Geworth weren't regulated pre 2005, so the store card wasn't either.
Why did the FOS take it on?

I think it was something to do with a separate part of Genworth's business that did come under FOS jurisdiction as I had to send a fresh complaint to another part of Financial Insurance Company from when the policy was sold.