Well where is the information??

Rosylee

Hi All

I lodged a dispute with Clearscore as it had an account showing as open which is in fact closed. I received an email which supposedly has their response but there is nothing there and as it is an automated email, I can't respond. This is the email received in its entirety. Any suggestions:


IMPORTANT This is an automated email please do not reply to this.
Recently you requested personal assistance from our on-line support
centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it
within the next 7 days.

Thank you for allowing us to be of service to you.

Subject

---

Yes, I'd like to raise this dispute with my 'Accounts' information-Amendment



This message contains information from Equifax Ltd. which may be confidential and privileged.
If you are not an intended recipient, please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited.
If you have received this transmission in error, please notify by e-mail postmaster@equifax.com.
Equifax Limited is registered in England with Registered No. 2425920. Registered Office: Capital House, 25 Chapel Street, London NW1 5DS. Equifax Limited is authorised and regulated by the Financial Conduct Authority.




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[Deleted User]

Drop them another line and query it.