We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Laptop wi-fi connection issues

Options
N9eav
N9eav Posts: 4,742 Forumite
Please can anyone help me with my wifi issue.


I have a BT Hub and recently my broadband went offline due to a technical issue at BT. Basically the parental controls locked on and would not let me access any internet site. That has since been fixed, but after no wireless device would connect. BT helped me set up a new hub name, but still nothing connected.... Much later.......


I found on Google that all our Apple devices had to be reset from general settings on the handset or pad and that was fine, all re-connected to the new hub name. Perfect


Both Laptops though will not connect. Both show the 'old' hub name and will not show the new hub name. I have tried most of the usual tricks.
Restart the hub
Re start the laptop.
Search for new connection


Is there a reset on windows 7 platforms for wi-fi conections?
NO to pasty tax We won!!!! Just shows that people power works! Don't be apathetic to your cause!

Comments

  • Le_Kirk
    Le_Kirk Posts: 24,518 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Click on the Wi-Fi symbol bottom right of your screen and open the network and sharing centre. Click on "Connect to a network" and that will show you all the available networks. Select the one that matches your SSID (hub name) and enter the new password when requested.
  • N9eav
    N9eav Posts: 4,742 Forumite
    That the point it won't connect to the network that is normally does.
    NO to pasty tax We won!!!! Just shows that people power works! Don't be apathetic to your cause!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.