MSE News: Social Discount Network order failed to arrive? How to get your money back

Dozens of angry shoppers who ordered from 'Social Discount Network' say they've been left in the dark over their items...
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Social Discount Network order failed to arrive? How to get your money back

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  • KTF
    KTF Forumite Posts: 4,819
    Part of the Furniture 1,000 Posts Combo Breaker
    Forumite
    The warnings were there back in 2013: http://forums.moneysavingexpert.com/showthread.php?t=4778065

    If its looks too good to be true then it probably is...
  • grumbler
    grumbler Forumite Posts: 57,741
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 24 October 2015 at 4:19PM
    MSE wrote:
    Regardless of whether you've had an email from the site, here's what you should do if you:
    • Paid more than £100 per item via credit card: Here, purchases are protected under Section 75 of the Consumer Credit Act. This means in most scenarios you can contact your credit card provider and ask for a refund.
    • Paid via debit card, or paid less than £100 per item via credit card: Here, you may be able to get a refund from your card provider via Chargeback – though this only applies within the first 120 days of buying the goods. Also, unlike Section 75, Chargeback is a service guarantee, not a legal requirement.
    Why not start with a simple chargeback for any card in the first place? It's much easier for both the customer and the CC company and CC companies usually are much more willing to entertain it than a s75 claim.

    The article should have been written in the following way:
    • If you are within 120 days from the expected delivery date, contact your card provider and request chargeback.
    • If you are outside 120 days or they fob you off and you paid by a CC for an item costing more than £100, start S75 complaint against the CC company.
    As simple as that.
    We are born naked, wet and hungry...Then things get worse. :(

    .withdrawal, NOT withdrawel ..bear with me, NOT bare with me
    .definitely, NOT definately ......separate, NOT seperate
    should have, NOT should of
    .....guaranteed, NOT guarenteed
  • shinkyshonky
    shinkyshonky Forumite Posts: 2,782 Forumite
    edited 25 October 2015 at 12:52PM
    The https://www.socialdiscountnetwork.co.uk domain name is owned by


    Registrant:
    Bo-Vida LTD

    Registrant type:
    UK Sole Trader

    Registrant's address:
    2, Nordon Close
    Maidenhead
    SL6 4BZ
    United Kingdom

    The new url

    https://www.social-discount-network.com
    is based


    Registrant Email: [email protected]
    Registry Admin ID:
    Admin Name: Contact Privacy Inc. Customer 0141495172
    Admin Organization: Contact Privacy Inc. Customer 0141495172
    Admin Street: 96 Mowat Ave
    Admin City: Toronto
    Admin State/Province: ON
    Admin Postal Code: M6K 3M1
    Admin Country: CA
    Admin Phone: +1.4165385457
    Admin Phone Ext:
    Admin Fax:
    Admin Fax Ext:
    Admin Email: [email protected]

    looks like it was resold through http://www.shopify.com


    The Social Discount Network Ltd was set up on 19 Sep 2012 and has its registered office in Berkshire. Its current status is listed as "Proposal to Strike Off" and it currently has 2 directors. The company's first director was Mr Philip James Rodgers. The Social Discount Network Ltd has no subsidiaries

    Mr Dean Richard Mcguiness is British. The first directorship we have on file for him was in 2014 at The Social Discount Network Ltd. His newest directorship is with The Social Discount Network Ltd where he holds the position of "Manager". The company was established 19 Sep 2012 and is based in Berkshire. So far, Dean has held 2 directorships, 1 of which is currently active, and 1 is no longer active.

    Avoid!!!
    “When the debate is lost, slander becomes the tool of the loser.” Socrates

    Haters gonna hate
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