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Phone credit disappeared
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LadyDee
Posts: 4,293 Forumite
in Techie Stuff
I'm with O2 PAYG - my mobile is strictly for emergencies and occasional texts so my £10 top ups last me weeks. It's a Microsoft Lumia Windows phone.
On Sunday I had about £5.50 credit, on Monday it's all gone, and I hadn't made any calls, just a couple of texts.
What have I done to use up my credit?
On Sunday I had about £5.50 credit, on Monday it's all gone, and I hadn't made any calls, just a couple of texts.
What have I done to use up my credit?
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Comments
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Pocket dialled someone?
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windows updates over data ?Ex forum ambassador
Long term forum member0 -
No outgoing calls since 2nd October, and two very shot texts on 17th.0
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Turn data connection to off. Should be in settings, go to Mobile and Sim, set slider to off for data connection.0
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Anne_Marie wrote: »Turn data connection to off. Should be in settings, go to Mobile and Sim, set slider to off for data connection.
THANK YOU! It was turned on - I must have been fiddling with the Settings at some point - note to self: if it's working leave it alone:o0 -
Glad to be of some help. It's quite a common problem with people using PAYG, and possibly new to smart phones. Just had my Mum lose around £18 in a couple of days, she was not impressed.0
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Anne_Marie wrote: »Glad to be of some help. It's quite a common problem with people using PAYG, and possibly new to smart phones. Just had my Mum lose around £18 in a couple of days, she was not impressed.
Phew! Glad I stick to £10 at a time!0 -
:rotfl:
If you ever do want to connect, here's a link with some info to keep your data usage down a bit.
http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA138377#0 -
Anne_Marie wrote: »:rotfl:
If you ever do want to connect, here's a link with some info to keep your data usage down a bit.
http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA138377#
Thank you Anne Marie.0
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