Why is BT offering Line Rental Saver only to those who agree to monthly billing?

JJ_Egan

Apply to join the new provider .
You will loose the balance of your advance line rental .

roxy28

JJ_Egan wrote: »

Apply to join the new provider .
You will loose the balance of your advance line rental .

Ok thanks. I could do this without imforming BT ?, would it also cancel the caller display automatically when that runs out at the later date.

jem16

roxy28 wrote: »

Ok thanks. I could do this without imforming BT ?, would it also cancel the caller display automatically when that runs out at the later date.

Once you switch everything is cancelled.

roxy28

jem16 wrote: »

Once you switch everything is cancelled.

Thanks again. Just wanted to make sure even though i have paid 12 months in advance, that i could jump ship before the 12 months was up without any charges. Also no need to inform BT, just let the new provider do the deed.

jem16

roxy28 wrote: »

Thanks again. Just wanted to make sure even though i have paid 12 months in advance, that i could jump ship before the 12 months was up without any charges. Also no need to inform BT, just let the new provider do the deed.

Is it only the phone you are transferring or is there BB involved?

roxy28

jem16 wrote: »

Is it only the phone you are transferring or is there BB involved?

Yes only the phone, BB is with someone else.

jem16

roxy28 wrote: »

Yes only the phone, BB is with someone else.

Well just make sure whoever you are going to for LR will allow BB with another provider.

Idomeneus

footyguy wrote: »

If you previously have been billed on a quarterly basis, you can certainly continue to do so even with line rental saver.
You may have to call them to get this as, from what I remember, you can't do this online.
...
You can get 12 months free caller display by signing up to BT privacy (which also registers your number with the TPS) and agreeing to 12 months contract to BT.

I had Line Rental Saver for two years. When I last renewed it in 2014, the same thing happened to me. I was automatically put on monthly billing and I had to phone BT in order to get back onto quarterly billing.

This year, in August, when I tried to renew it, the online system warned me that I would be put onto monthly billing. On a number of subsequent phone calls with BT, I was repeated told that it is no longer possible to have Line Rental Saver with quarterly billing. There is no manual override anymore.

And, yes, I was told that free Caller Display is offered to anyone who agrees to any 12 month contract with BT.

roxy28

jem16 wrote: »

Once you switch everything is cancelled.

Well our line was switched over on monday, but just had a email from BT to say its time to renew your free caller display. So its not been cancelled with the line rental, and i will have to phone them just in case they charge me even though i no longer use their service.