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Missing creditors who are on DMP but not on credit file

Hi

I have been in a DMP with stepchange since 2009, in for the long haul.
However I know that over the past few years I have significantly reduce my debts and am committed to doing so completely.
I checked my credit file today as was curious to know when defaults will come off my file and noticed that there are two creditors that are not on my credit file but are still being paid on my DMP.
The two that are missing are to Clarity & Blair Oliver & Scott and are showing significant balances outstanding on my DMP statement, i.e. £2000 & £1000.
I have emailed Stepchange and I have checked both callcredit & Equifax but there is no reference to the missing creditors even closed accounts.
Please can anyone advise as Stepchange are still making payments to these?

Comments

  • National_Debtline
    National_Debtline Posts: 7,998
    Tenth Anniversary 1,000 Posts Combo Breaker
    Organisation Representative
    A debt will only be on your credit file for 6 years from the date of default and then it will drop off - so if you entered your DMP in 2009 the defaults were probably registered before then and have come off your file by now.


    As long as the creditor doesn't get a CCJ against you (which they are less likely to want whilst they are receiving payments from Step Change) there is nothing else they can register on your file. But you will need to keep paying the debts until the balances are cleared.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Thanks for letting me know, I understand now,
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