We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Tesco - want to speak to a person?

Wardian
Posts: 1 Newbie
in Credit cards
If you call Tesco customer services for Credit Cards - you will end up talking to a robot. After the robot has checked your security information it will give you options 1 - 4; followed more options and again more options. However there is no option to speak to a person!
To speak to a person when the robot gives you option 1,2,3,4 you need to enter a number it hasn't given you. I used 5
The robot will say it didn't recognize your entry please try again - it will give you the choices 1,2,3,4 again - enter 5! At this point the robot will transfer you to a customer services person!
To speak to a person when the robot gives you option 1,2,3,4 you need to enter a number it hasn't given you. I used 5
The robot will say it didn't recognize your entry please try again - it will give you the choices 1,2,3,4 again - enter 5! At this point the robot will transfer you to a customer services person!
0
Comments
-
This is the case with a lot of companies.
I've also worked out the method to get to the front of the queue with a lot of phone systems.💙💛 💔0 -
Often if you ignore from the start the automatic options a couple of times you get transferred to a person so it could be worth trying that0
-
Keep pressing zero,works most timesI have a deep burning indifference0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.3K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.2K Spending & Discounts
- 243.3K Work, Benefits & Business
- 597.9K Mortgages, Homes & Bills
- 176.6K Life & Family
- 256.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards