TFl: contactless journey completed, money still pending?

mrs_blackadder

Morning,

I wonder if anyone here can help as I spent 15 minutes on hold to tfl before giving up.

Last Saturday and Sunday (10/11 Oct) I used contactless payment in London at my friend's recommendation.

On Tuesday (13th) I checked my bank account and tfl have taken 9.20. This matches my journeys and charges on my tfl online account exactly.

However, I have a pending amount of £21.30 on my bank account which the bank says are two tfl payments, one for £9.20 and one for £12.10!

As I said above, I made two completed journeys which match my online account. Does anyone know what these pending charges are for and will they resolve themselves?

Thanks in advance.

keyser666

Likely to resolve themselves in the next few days

macman

Did you tap out for both journeys? If not it'll take the maximum fare.

wealdroam

macman wrote: »

Did you tap out for both journeys? If not it'll take the maximum fare.

It is clear that the OP did tap out correctly, as she confirms that her card statement shows the correct charge.

mrs_blackadder

wealdroam wrote: »

It is clear that the OP did tap out correctly, as she confirms that her card statement shows the correct charge.

Thank you yes, I did try to make it as clear as possible in my OP that I *completed* the journeys. Hopefully it will be sorted on Monday.