Central Heating Issues

w00519772

C_Mababejive wrote: »

http://covictim.org/articles/details/important-safety-alert-potterton-powermax-he-range-of-gas-boilers

As it stands the quote looks like this:

Diagnosis (includes VAT)

25

Supply of Diverter Valve

141.5

Labour to fit

80

Service

50

VAT (assumes 20% rate)

54.3

Goodwill

-15

Discount (5%)

-16.79

Total:

319.01

The Goodwill and discount is for many missed appointments. Is this a reasonable quote for a Potterton Powermax 85 he?

I have emergency breakdown cover. I am not covered because at least I have hot water and central heating.

w00519772

I spoke to a friend today who said they were surprised that the service was not done as part of the repair I.e. It should not be charged separately. He also said that he was surprised that the diagnosis was included in the price (as the plumber is now doing the repair). Is he right?

System

If you don't want the boiler serviced then ask for this to be removed from the quote. I am somewhat surprised, however, that there is no reference to system inhibiter as I assume that the system will have to be partially drained to fit the diverter valve.

dogshome

3 port valves are usually fitted with a stop valve on both sides, so very little water is lost from the system if they are removed

The metal body is very robust, it's the 'Clip-on' motor pack that usually fails.
Replacements cost around £60 and can be fitted in well under an hour

Rubidium

dogshome wrote: »

3 port valves are usually fitted with a stop valve on both sides, so very little water is lost from the system if they are removed

The metal body is very robust, it's the 'Clip-on' motor pack that usually fails.
Replacements cost around £60 and can be fitted in well under an hour

Incorrect! Isolation valves are not normally fitted around a three port and definitely not in the OP's Potterton HE 85 CP boiler.

Your incorrect assumptions are not helpful.

macman

IIRC, this is a diverter valve on a combi, not a 3 port valve on a conventional system with a hot water tank.
Pretty standard repair on a 13 year old combi, though the parts seem expensive.
Why change the boiler because of one failed component?

w00519772

w00519772 wrote: »

I spoke to a friend today who said they were surprised that the service was not done as part of the repair I.e. It should not be charged separately. He also said that he was surprised that the diagnosis was included in the price (as the plumber is now doing the repair). Is he right?

Thank you for your responses since my comment above (quoted). However, can anyone answer the questions in my quote?

JJ_Egan

Service part of a repair no way .
Bit like expecting a service included in a battery replacement .

Diagnose cost depends upon how the plumber likes to present his bill .