Capital One ppi form question

Spiritbear

Hello,

This is my very post and I am a little nervous (actually, very nervous) and I am hoping that someone will be able help me. I have several questions regarding ppi but in this post I will just focus on Capital One.

My questions are:

1) When I make a claim/compliant do I use the form on CO website or can I use the one from this site/ step three?

2) If I have to use the form from CO's website can I skip any of the questions? (ex. In SECTION C - PERSONAL CIRCUMSTANCES it says... you must provide evidence such as letter from tax office (HMRC*) showing that you were paying CLASS 2 or CLASS 4 NATIONAL INSURANCE.) I don't have any evidence from the Tax office, etc.

2b) Why would CO need this information?

I know these probably seem silly questions but this is a serious stumbling block for me.

amersall

Are you self employed or a director of a company, retired or not working when you took the PPI?.
If not, you do not need to fill the NI part in.

Spiritbear

Thank you for the quick reply. To be perfectly honest I am not sure, back when I applied for the card it was a mess and it is very complicated to explain, as in, I went from not employed, to student then back to not employed in a very short span of time .