Wowcher Mystery Electronics Deal - surprise or scam?

trees72

I was feeling optimistic one day and happened upon Wowchers Mystery Electronics Deal, spend either £10 or £15 and receive a mystery item. The advertised list included items such as Refurbished iPad Mini, Refurbished iPhone 5, Apple TV, beats by Dr Dre Headphones, Fitbit, Go-Pro Camcorder, Amazon Kindle, a Powerbank. Sounds good, right? :j I waited and waited and waited, sent a query as to where my item was, received assurances it was on it's way, waited some more and then finally it arrived! I opened it up excitedly to find.....drum roll.......a Selfie Stick!! :shocked: Ok, it's a bluetooth selfie stick, has a remote control and a car charger, but it's still a (unbranded) selfie stick!! I carried out a quick eBay search for equivalent items and found that I can purchase the same item for £3.99. Even with the addition of the car charger this package is hardly worth even the £15 I paid, never mind anywhere near the advertised items. :mad::mad::mad: Upon my complaint I was informed that whilst they were sorry I was unhappy with my item it was after all potluck as to what I could have received. I can send it back for a refund, I have to pay the postage and they want to issue me a Wowcher Wallet Credit. Am I wrong to be so upset? Am I wrong to want a pre-paid return label? Am I wrong to want my money back not a credit? :question::question:

mije1983

That's the pot luck of the mystery prize element of the deal isn't it? Not everyone would have got a high value item. It just wouldn't have made business sense for them.

You gambled that you would get a high value item, but the gamble didn't pay off this time. I imagine there was 1 iPad for every 1000 selfie sticks.

marliepanda

Did they guarantee a 'lower guaranteed worth'

If not then you're probably out of luck. They obviously can't give out lots of good prizes for that price. It was a lottery or gamble.

trees72

My main issue is that nowhere on the list of items you could receive does it say selfie stick. I would have been happy with say and Audio to BT Transmitter for the car or one of the other main options, but I received something that's not anywhere on their list of options.

This is the list as given in the T&C's -

£15 Option:

75 customers will each receive a Audio to BT Transmitter + Car Mount, available on Mobilehead’s site for £49.98 (based on the items when sold separately). More information here (£29.99) and here (£19.99)

75 customers will each receive a Bluetooth Audio Transmitter with Mic Car Kit + Car Phone Mount, available on Mobilehead’s site for £49.98 (based on the items when sold separately). More information here (£29.99) and here (£19.99)

75 customers will each receive a 3 in 1 Bluetooth Car Kit, available on Mobilehead’s site for £49.99. More information here (£49.99)

75 customers will each receive a Black (with blue trimming) Floating Bluetooth Waterproof Speaker + 2600mAH Powerbank Bundle, available on Mobilehead’s site for £54.98 (based on the items when sold separately). More information here (£29.99) here (£24.99)

75 customers will each receive a Mega 8400mAh Dual USB Portable Smartphone/Tablet Charger, available on Mobilehead’s site for £39.99. More information here (£39.99)

50 customers will each receive a pink iiVO Audio to Bluetooth Clip, available on Mobilehead’s site for £29.99. More information here (£29.99)

50 customers will each receive a black iiVO Audio to Bluetooth Clip, available on Mobilehead’s site for £29.99. More information here (£29.99)

50 customers will each receive a white iiVO Audio to Bluetooth Clip, available on Mobilehead’s site for £29.99. More information here (£29.99)

75 customers will each receive a 5000mAh Solar Dual USB Portable Charger for Smartphones/Tablets + 3in1 Cable, available on Mobilehead’s site for £69.98 (based on the items when sold separately). More information here (£49.99) and here (£19.99)

75 customers will each receive an iPad Aluminium Bluetooth Keyboard Case + Powerbank + 3in1 Cable, available on Mobilehead’s site for £94.97 (based on the items when sold separately). More information here (£49.99) and here (£19.99) and here (£24.99)

75 customers will each receive an FM Car Transmitter Car Kit + Dual USB Car Charger+ 3in1 Charging Cable, available on Mobilehead’s site for £49.97 (based on the items when sold separately). More information here OSP (£9.99) and here (£19.99) and here (£19.99)

75 customers will each receive a Story & Song Night Light Panda with MP3, available on Shopperhead’s site for £39.99. More information here (£39.99)

75 customers will each receive a Blue Bluetooth Water Resistant Speaker + Powerbank Bundle, available on Mobilehead’s site for £64.98 (based on the items when sold separately). More information here (£39.99) and here (£24.99)

75 customers will each receive a Red Bluetooth Water Resistant Speaker + Powerbank Bundle, available on Mobilehead’s site for £64.98 (based on the items when sold separately). More information here (£39.99) and here (£24.99)

25 customers will each receive a White Bluetooth Water Resistant Speaker + Powerbank Bundle, available on Mobilehead’s site for £64.98 (based on the items when sold separately). More information here (£39.99) and here (£24.99)

25 customers will each receive a Black Bluetooth Water Resistant Speaker + Powerbank Bundle, available on Mobilehead’s site for £64.98 (based on the items when sold separately). More information here (£39.99) and here (£24.99)

75 customers will each receive a pair of black Behind the Neck Bluetooth Sports Headphones + 3in1 Cable + Armband Bundle, available on Mobilehead’s site for £89.39 (based on the items when sold separately). More information here (£29.99) and here (£19.99) and here (£29.41)

75 customers will each receive a Credit Card Powerbank + Tempered Glass Military Grade Screen Protector (iPhone4/4S/5/5S/6/6P), 1m Charging Cable, Phone Hub, available on Mobilehead’s site for £64.97 (based on the items when sold separately). More information here (£19.99) and here (£24.99) and here (£19.99)

3 customers will each receive a pair of Noise Cancelling Earphones, available on Mobilehead’s site for £79.99. More information here (£79.99)

1 customer will receive a black Go Pro Hero, available on PC World’s site for £90.01 (correct as of 31.7.15). More information here (£90.01)

1 customer will receive a black Beats Pill 2.0, available on Beats By Dre’s site for £165.96 (correct as of 31.7.15). More information here (£165.96)

1 customer will receive a Silver Grade A 16GB Refurbished iPhone 5, available on We Buy’s site for £275 (correct as of 31.7.15). More information here (£275)

1 customer will receive a pair of Blue Beats Solo HD headphones, available on PC World’s site for £125.44 (correct as of 31.7.15). More information here (£125.44)

1 customer will receive a pair of Black (with red wire) Powerbeats 2 Wireless earphones, available on Laptopsdirect’s site for £130.99 (correct as of 31.7.15). More information here (£130.99)

1 customer will receive a Silver Grade A Refurbished iPad Mini 32GB, available on WeBuy’s site for £230 (correct as of 31.7.15). More information here (£230)

jazzaboo

I too made the mistake of falling for their vamped up promise of electronic goods, however when i went to redeem the voucher, at the bottom it stated item would be received from mobile heads. I looked at the website and realised that it's all the stuff that wowcher sells but at vastly inflated prices. I believe that wowcher and other similar deal sites use these types of businesses to inflate what percentage off you are receiving on a deal. The goods on these sites can be bought through sites like ebay for a 5th of the price and to be honest most of it seems tat. I contacted wowcher and all i can get is a wallet credit but i suppose its better than a selfie stick!! I wish there were rules against this kind of bogus engineered selling.:mad:

nomoneytoday

IMHO it's a raffle. 6 people get the good prizes, the rest get consolation prizes

enfield_freddy

I got a dead albatross , swop you for the selfie stick?