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How to contact Amazon's UK Call Centre

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trotter09
trotter09 Posts: 959 Forumite
Part of the Furniture 500 Posts Combo Breaker
edited 7 October 2015 at 10:25AM in Praise, vent & warnings
Having had to contact Amazon several times and found the people in Manila to be a waste of space, I thought I'd share how to contact Amazon in the UK.

To contact Amazon's UK Call Centre: Ring 0800 496 1081, dial 000000 to skip the cr*p, ask the person where he's located and if it’s Manila hang up and ring again. Repeat until you get the Edinburgh (or Cork) call centre. Fourth go I got a very helpful Scot.
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Comments

  • BlueEyedGirl
    BlueEyedGirl Posts: 1,753 Forumite
    Debt-free and Proud! I've been Money Tipped!
    Will make a note of this before the thread is removed... ;)

    Oh I forgot I stopped shopping at Amazon...
  • GreatBeyond
    GreatBeyond Posts: 233 Forumite
    There is no Aberdeen contact centre, so might be waiting a while to get there!
  • trotter09
    trotter09 Posts: 959 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    GreatBeyond wrote: »
    There is no Aberdeen contact centre, so might be waiting a while to get there!

    Oops, meant to say Edinburgh. OP corrected. Thanks.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I've never spoken to anyone in the Philippines, it's always been an American call centre.
  • GreatBeyond
    GreatBeyond Posts: 233 Forumite
    LilElvis wrote: »
    I've never spoken to anyone in the Philippines, it's always been an American call centre.

    There are call centres all over the world, India, Philippines, Jamaica, South Africa, Ireland and the UK.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    LilElvis wrote: »
    I've never spoken to anyone in the Philippines, it's always been an American call centre.
    I think you'll find they speak 'american' in the Philippines ;)
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    wealdroam wrote: »
    I think you'll find they speak 'american' in the Philippines ;)

    The accent definitely puts them in the USA - more specifically West Coast, California. I recognise it because I used to live there :)
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