We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Soft credit searches

Options
I've just used clearscore to see my credit report - just interested and not too bothered if it was good or bad. I'm curious to see two soft searches by GB GROUP-INT PROCESSING SERVICES in one month this year anyone know why? I've not applied for anything for several years.

Comments

  • BlueEyedGirl
    BlueEyedGirl Posts: 1,753 Forumite
    Debt-free and Proud! I've been Money Tipped!
    Google is your friend...

    http://www.gbgplc.com/uk/

    Job application perhaps that involved a credit search. DBS check?
  • vaengr
    vaengr Posts: 15 Forumite
    Thanks, I did try google first and found the company, but still have no idea why they were searching my credit report. I've not agreed to anyone searching it for any job application or a DBS check for about 5 years - hence my confusion. My best guess is my Bank or credit card company searching to increase/reduce or check my overdraft and credit limit - but that to me seems unlikely hence the original question.
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Perhaps it would be worth emailing this company and simply asking the question, otherwise it will just be speculation and guessing.


    Searches should only show for 12months but if you feel they should not have searched your file (because you did not give any permission - direct or indirect - for them to do this) then you could raise the matter with the Information Commissioner....it is a bit of a strange one - hope you get it sorted.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • vaengr
    vaengr Posts: 15 Forumite
    Thanks Laura,

    I'll email them, I've not ruled out signing something where on page 55 of the terms it gives them the right do a search but have not done anything like this intentionally and can't think of anything I have done that would need to do a search.

    I suppose my main question should have been, should I worry about it anyway? For whatever reason they did two soft searches about a week apart in one month.

    Paul
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    vaengr wrote: »
    I suppose my main question should have been, should I worry about it anyway?
    Since soft searches aren't seen by anyone but yourself, the CRA (and obviously Clearscore as they get their data from Equifax), and the organisation making the search, I'd say not.
    For whatever reason they did two soft searches about a week apart in one month.
    Did these searches coincide with the anniversary of previous years' insurance comparison website activity? Many say they'll search next year at renewal time, whether you take a policy this year or not!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.