Switching Bank Accounts for people on Benefits (old age pension)

ALR68

Hi

I wonder if someone could advise me about helping my Mum switch her bank account? She receives a DWP payment into her current account for her pension.

We'd like to take advantage of the Nationwide refer a friend offer but she needs to know if it will cause a problem with her DWP payment as she relies upon the income.

Does anyone who receives DWP payments e.g. pensions or other payments have any experience of switching accounts and know if the nationwide would arrange the transfer of payments or will she have to contact the DWP in order to maintain payments.

Any info is appreciated.

Thank you.

splodgethefirst

she would need to tell DWP about her new bank account details, but the timing of this is less critical, as the banks promise to redirect payments to the old account for 13 (?) i think it was for nationwide) months.

HTH
Splodge

colsten

It's been 36 months for the redirection for some time.

http://www.simplerworld.co.uk/Downloads/AccountSwitchingGuarantee.pdf

ALR68

Thank you for the replies. She's cautious about the change with regards to the payments but if they redirect them without her losing out for long periods of time she would probably benefit.

Appreciate the info. Thanks.