Electricity Bill refund

Stuart_M

Hi,

I have just received my annual statement from my Electricity supplier and I am in credit to a sum of £1000+. Can I get a refund?

matelodave

You should - just ask for it back, however it's a good idea to be a couple of hundred quid in credit at this time of the year as you are going into winter when your consumption will increase.

As you've got an annual statement you should be able to work out what you should really be paying to ensure that you don't end up with such a large credit. When you've done that ask them to reduce your direct debit but make sure that it does cover your consumption

footyguy

Stuart_M wrote: »

Hi,

I have just received my annual statement from my Electricity supplier and I am in credit to a sum of £1000+. Can I get a refund?

Was the statement based on an up to date actual meter reading?

If so, of course you can request a refund. If not, the supplier may ask for one (so have it ready) to create a more accurate statement. They will then refund whatever credit that statement indicates ... if that is your request.

Also, get your monthly payments set at an appropriate amount, provide regular meter readings, and keep a close eye on the account balance.
Otherwise you are effectively lending the supplier money, interest free (unless its OVO), and unlike a bank, your money is not protected in any way, so you'll be at the back of the list along with other unsecured creditors should the worse happen - it probably won't, but then people didn't really think banks would ever fail ... until one day they did (until the government stepped in to prevent it)

BlueEyedGirl

Make sure the bill has been produced on an actual meter reading not an estimate.