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hp printer help

i am having a problem with my airprinter hp envy 4500 ever since I got fibre optic broadband now and again I can either use my computer or printer, if I use the printer I cannot access the internet I used to be able to use both at the same time and its driving me mad

anyone know the problem I have been trying all day to get it to work together

many thanks

Comments

  • victor2
    victor2 Posts: 8,170 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Delete/reset it and reinstall it as if it were a new one.
    There's probably some sort of conflict between the printer and your new router.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

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  • thanks sorted:beer:
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