hp printer help

in Techie Stuff
2 replies 551 views
i am having a problem with my airprinter hp envy 4500 ever since I got fibre optic broadband now and again I can either use my computer or printer, if I use the printer I cannot access the internet I used to be able to use both at the same time and its driving me mad

anyone know the problem I have been trying all day to get it to work together

many thanks

Replies

  • victor2victor2 Forumite, Ambassador
    6.7K Posts
    Part of the Furniture 1,000 Posts I'm a Volunteer Ambassador Name Dropper
    Ambassador
    Delete/reset it and reinstall it as if it were a new one.
    There's probably some sort of conflict between the printer and your new router.

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  • thanks sorted:beer:
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