We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Santander Debit Card Defrauded
teejtim
Posts: 2 Newbie
Hi
Hoping for some advice. On Monday my Santander debit card was stung for 5 or more amounts totaling about £1,300 (of which £500 was prevented) From this £800 to Betfair is now missing from my account. I have no Betfair account.
I spoke to Santander fraud at length twice on monday night, visited a branch twice yesterday and once today. First the payments were pending and now I am very much £800 out of pocket and have been given no timeframe as to when I will (if I will ) be re-imbursed. I am doing all of the chasing and work to get info from Santander!
Hoping for some advice. On Monday my Santander debit card was stung for 5 or more amounts totaling about £1,300 (of which £500 was prevented) From this £800 to Betfair is now missing from my account. I have no Betfair account.
I spoke to Santander fraud at length twice on monday night, visited a branch twice yesterday and once today. First the payments were pending and now I am very much £800 out of pocket and have been given no timeframe as to when I will (if I will ) be re-imbursed. I am doing all of the chasing and work to get info from Santander!
0
Comments
-
Open a formal complaint immediately against Santander. What reason are they giving for not fulfilling their obligation to refund you immediately?0
-
I have done, they just say they have no idea how long it will take. They identified it as fraud straight away, but have now allowed my money to be debited to Betfair. I have no time frame as to when they will sort it, a cancelled debit card and no faith in their security measures0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.9K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards