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Problems with gas safety cert

We're selling our house and the buyers want a gas safety cert. Their plumber came round to test the boiler but couldn't get to whichever bit he needed to see. He spent 20 minutes on what was meant to be an hour long visit and then said he'd just have to tell them he couldn't do it. The buyers are now asking for him to come back with a carpenter to take the kitchen cupboards apart to get to the boiler.

When the boiler was installed the kitchen cupboards weren't taken apart. The buyers are asking us to pay for this and our EA seems to hink that's reasonable. Is it?!
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Comments

  • Gas safety cert isn't required for selling a house, only for rented property. The buyers might ask to see maintenance and testing reports for the boiler (we did) but you don't HAVE to.....


    If they want the work done, let it be at their expense. Tell them you aren't willing to disrupt/damage the kitchen while in the house.
  • phill99
    phill99 Posts: 9,092
    Part of the Furniture 1,000 Posts
    Forumite
    As charliewocka says.

    Your EA is an !!!. Remind him who he acts for. He just wants the sale to go through so he gets his over inflated commission.

    Any checks that the buyer wants to do is part of their due diligence and they must bear the costs, not you. If they take cabinets down, they rarely go back properly so if they pull out, you will be left with the result.

    I would be tempted to tell them if they carry on like this the house is going back on the market.
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • Possible way around it, is to get your own plumber, who hopefully can issue a cert without needing to demolish everything.

    Last house I sold, I had a great EA who advised I get the 25 yr old boiler serviced and a gas cert. in advance, as it calms the nervous buyers ;)
    Cost me £35 (10 years ago) but it helped the eventual sale go though with no problems.

    Sometimes you have to do these things and keep everyone happy.
  • Mojisola
    Mojisola Posts: 35,574
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    lizziesmum wrote: »
    We're selling our house and the buyers want a gas safety cert. Their plumber came round to test the boiler but couldn't get to whichever bit he needed to see. He spent 20 minutes on what was meant to be an hour long visit and then said he'd just have to tell them he couldn't do it. The buyers are now asking for him to come back with a carpenter to take the kitchen cupboards apart to get to the boiler.

    When the boiler was installed the kitchen cupboards weren't taken apart. The buyers are asking us to pay for this and our EA seems to hink that's reasonable. Is it?!

    No. What happens after you've paid to have your kitchen taken apart and the buyers then decide they don't want your house after all?

    I would start marketing the house again. Buyers like this are going to a problem all the way down the line.
  • Thanks everyone. I am really tempted to tell the buyers to do one but we're in a long, complicated chain which seems to be nearing the end. The house we're trying to buy is our dream home and nothing like it has come up in the 6 months we've been looking at the market. I don't want to lose it all - also, our seller is a lovely old lady who can't manage on her own anymore and is buying with her daughter to stay safe and I'd feel dreadful if we messed that up for her. But, the buyers had their survey done mid august and it's just been one thing after another since then. I'm so frustrated!
  • silvercar
    silvercar Posts: 51,459
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Ambassador
    Find another gas safe engineer?
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Jhoney_2
    Jhoney_2 Posts: 1,198 Forumite
    Agree with silver car.

    Perhaps a well known brand to instil confidence and allay any concerns regarding the independence/bias of the report.
  • HappyMJ
    HappyMJ Posts: 21,115
    10,000 Posts Combo Breaker
    Forumite
    Jhoney wrote: »
    Agree with silver car.

    Perhaps a well known brand to instil confidence and allay any concerns regarding the independence/bias of the report.
    What do you mean by brand? Do you mean British Gas? I wouldn't touch them or any other large company.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • p00hsticks
    p00hsticks Posts: 15,154
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    Have you been having the boiler serviced regularly (annually) ?

    If so I'd just be offering to show them the last of the service reports ....
  • G_M
    G_M Posts: 51,977
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Forumite
    Can you get the same person who installed the boiler to come back and do the gas safety certification?
    at the buyer's expense.....
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