Vodafone / eReceptionist / YAC scam?

johnyboy-010101

For 18 yrs I have had a YAC 07xx number which was/is a private number that follows you wherever you are and that you can point to a landline phones.

It used to be a great little service but nowadays such services are provided by smartphone apps and are generally much better and don't charge the caller an arm and a leg to call you.

The YAC number has been free for 18 years however just recently I have been receiving threatening emails from eReceptionist saying I owe them £36. When I asked what this was for I got no response and when I asked for a tax invoice they refused to provide this.

Instead I got an email saying 'congratulations, your account has been upgraded from YAC to eReceptionist'

This morning I got a nasty email from eReceptionist saying that they had cancelled my account and we're going to refer it to debt collection and reflect this on my credit file.

I spoke with actionfraud who told me they had received other reports and told me NOT to send any money to eReceptionist. Instead they took my details do that the police can come and take a statement as part of their investigations.

I also referred the matter to ofcom who directed me to payphoneplus who regulates these organisations and they told me they would be writing to the parent company whom they told me was Vodafone.

I just wondered if anybody else has had similar problems with any of these organisations?

Ben8282

Are you not able to contact YAC?
Have they cancelled the service in the sense of does it still work?
Ignore them. Do not provide them with personal details,

boo_star

johnyboy-010101 wrote: »

I also referred the matter to ofcom who directed me to payphoneplus who regulates these organisations and they told me they would be writing to the parent company whom they told me was Vodafone.

I just wondered if anybody else has had similar problems with any of these organisations?

eReceptionist is owned and operated by industry leader, j2 Global (NASDAQ:JCOM). With a rapidly growing network which spans more than 4,200 cities in 49 countries on 6 continents, j2 Global services more than 11 million subscribers worldwide.

It doesn't sound like they're owned by Vodafone to me.

keef-WhatStandards

I don't think my YAC number works any more as I haven't had an email for ages and several companies have said they can't contact me.