"BIOS reporting failed"

50Twuncle

'BIOS reporting failed GetChargeIcStatus returns false'
Appears at every boot up of my Asus laptop (running Win 10 but only recently appeared)


I just OK it - which clears the error message


What does it mean ?

Tropez

Many laptops have a feature that allows the laptop to charge a device such as a phone or tablet while the laptop is in sleep mode. Asus call theirs Charger Plus.

It sounds to me that there's a miscommunication between the BIOS and the software that powers the feature. It could be that Always On USB has been disabled in the BIOS but that would just be a guess.

I'd hit up Asus' support channels as they might be able to fix this for you.

50Twuncle

Tropez wrote: »

Many laptops have a feature that allows the laptop to charge a device such as a phone or tablet while the laptop is in sleep mode. Asus call theirs Charger Plus.

It sounds to me that there's a miscommunication between the BIOS and the software that powers the feature. It could be that Always On USB has been disabled in the BIOS but that would just be a guess.

I'd hit up Asus' support channels as they might be able to fix this for you.

Thanks - yes I am aware of USB charging and sometimes use it - but why should this suddenly error ?

Fightsback

I wonder if this is to do with fast boot.

I take you have installed the asus USB charger plus and that you are running the latest software version or is this a w10 upgrade where you kept the existing software version and you were running windows 7 ?

http://www.asus.com/support/Download/3/480/0/3/36/

Check you have the latest version of USB charger plus, currently the latest is for W8, w10 is not listed:

Latest Win 8 64 bit version (3.19) here:

http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win8/USBChargerPlus/USBChargePlus_Win8_64_VER319.zip

50Twuncle

Fightsback wrote: »

I wonder if this is to do with fast boot.

I take you have installed the asus USB charger plus and that you are running the latest software version or is this a w10 upgrade where you kept the existing software version and you were running windows 7 ?

http://www.asus.com/support/Download/3/480/0/3/36/

Check you have the latest version of USB charger plus, currently the latest is for W8, w10 is not listed:

Latest Win 8 64 bit version (3.19) here:

http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win8/USBChargerPlus/USBChargePlus_Win8_64_VER319.zip

It tells me that it is incompatible with my current operating system !!

Fightsback

Found a later version, try this:

http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/USB_Charger_Plus/USB_Charger_Plus_Win10_64_VER416.zip