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bt home hub3

my bt home hub 3 is loosing connection I have rebooted it turned it of and on but still problem do I need new hub

Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Wireless or broadband connection ? Is it flashing when it goes ?

    You can pick up new hubs off eBay for next to nothing , they just plug in
    Ex forum ambassador

    Long term forum member
  • rexel
    rexel Posts: 602 Forumite
    Part of the Furniture 100 Posts
    wireless its flashing when it go off
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I read that BT are switching their entire network over to IPv6 by end 2016 (iirc/) and so will need to replace all their old hubs so if you call in and complain they may send out a Hub 5 to replace it. Whether or not that will fix it depends on why it is disconnecting of course.
  • rexel
    rexel Posts: 602 Forumite
    Part of the Furniture 100 Posts
    just of phone to bt they will send out new hub free of charge
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