PE Book of Excuses for "Double Dip" invoicing

daveyjp

#1

A Parking Eye spokesman said: “It appears that the vehicle registration was mismatched due to the position of one of the ‘bolts’ that affix the plate to the vehicle.

The_Deep

That is not an excuse. This device is used by some sad folk to personalise their registration plates and is probably illegal anyway,

bazster

The_Deep wrote: »

That is not an excuse. This device is used by some sad folk to personalise their registration plates and is probably illegal anyway,

It is illegal and, as you say, sad.

Ralph-y

Parky's take on things ...

http://parking-prankster.blogspot.co.uk/2015/09/parkingeye-anpr-blunders-again.html

ParkingEye ANPR blunders again


ParkingEye have been caught out yet again issuing tickets for one long stay when a motorist actually visited twice.

The Yorkshire Evening Post have the full story.

ParkingEye regularly tell the courts that this kind of thing cannot happen because of the 19 checks they make.

However, they never reveal exactly what these checks are, leading to the reasonable belief they are as much use as a Volkswagon emissions test.

In this case the motorist visited the park in the morning to do some shopping and in the evening to buy a coffee. ParkingEye initially refused to cancel the ticket and only acted when the Yorkshire Evening Post intervened. At this point they admitted their systems were faulty and could not cope with the bolts affixing the registration plate to the vehicle. It was not apparent why their system sometimes could, and sometimes could not cope, or why their 19 checks failed to pick this up in the first place, or why they had no fail-safes built into the system to report and check on mismatches.

Currently the DVLA have no system which can stop giving keeper details out on a car park by car park basis, so they will continue to supply keeper details for this car park even though the ANPR equipment is prone to false readings.

ParkingEye have previously admitted in court documents that they issue 65% of tickets in error and have to cancel them on appeal.

A further 47% are then cancelled by the appeals service POPLA.

Following that, another 50% are cancelled in court hearings.



With so few tickets being issued correctly it is time for the DVLA to step in and change their systems. Once a car park has been identified as having an issue, all ticketing should cease and the DVLA should stop providing keeper details until the problem has been resolved.

Happy Parking

The Parking Prankster






Ralph:cool: