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Powergen
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[Deleted User]
Posts: 0 Newbie
Is anyone else having problems with powergen quoting one price then signing you up for a dearer tariff than the one you agreed to? It's happened to me twice now, and I think it's deliberate.
It took me weeks of calls to get them to send a quote for the Age Concern tariff,which is the cheapest for me. They kept promising to send a quote, then either did nothing or sent a quote for the more expensive Energy Saver Plan. When I finally got a quote I rang to sign up, and I could tell immediately from his tone that he didn't want me to. He tried to sell me the dearer tariff, but I refused. When the contract arrived this morning it was for the dear tariff that I explicitly said I didn't want! I rang and complained, and the guy I spoke to this time admitted that they're under instructions not to push the Age Concern tariff.
A few years ago I got a quote from Powergen and posted off a contract, but a month later nothing had happened. I rang to chase them and they said that it must have got lost in the post, offering to sign me up over the phone. When the paperwork came through, it was a more expensive tariff than I had agreed to on the phone. When I rang up and asked to cancel within the 14 day cooling off period, they told me that I'd left it too late, citing the date of the contract that had supposedly got lost in the post!
It took me weeks of calls to get them to send a quote for the Age Concern tariff,which is the cheapest for me. They kept promising to send a quote, then either did nothing or sent a quote for the more expensive Energy Saver Plan. When I finally got a quote I rang to sign up, and I could tell immediately from his tone that he didn't want me to. He tried to sell me the dearer tariff, but I refused. When the contract arrived this morning it was for the dear tariff that I explicitly said I didn't want! I rang and complained, and the guy I spoke to this time admitted that they're under instructions not to push the Age Concern tariff.
A few years ago I got a quote from Powergen and posted off a contract, but a month later nothing had happened. I rang to chase them and they said that it must have got lost in the post, offering to sign me up over the phone. When the paperwork came through, it was a more expensive tariff than I had agreed to on the phone. When I rang up and asked to cancel within the 14 day cooling off period, they told me that I'd left it too late, citing the date of the contract that had supposedly got lost in the post!
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Comments
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Moral of the story?
Avoid Powergen.Their - possessive pronoun (owned by them e.g. "They locked their car").
They're - colloquial/abbreviated version of 'They are'
There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").0 -
With all the bad reports on here Re. Powergen, I can't believe people are still signing with them. Especially the Age Concern and Staywarm tariffs. They openly admit that the Age Concern tariff is dearer than their standard tariff.0
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damn! I just signed up with them as they were the cheapest on the comparison site. the comparison site recommended by this site, that is.........
EllieEllie :cool:
"man is born free but everywhere he is in chains"
J-J Rousseau0 -
No, it's cheaper, or I wouldn't be trying to sign up for it.djohn2002uk wrote:Age Concern tariff is dearer than their standard tariff.0 -
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And the post it came from HERE0
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Hmmmmmmmmmm, what with the Greasy Palm probs and the A&L probs, the unexpected balance transfer fees and now THIS I sometimes think we should take the recommendations on this site with a large bag of salt......
EllieEllie :cool:
"man is born free but everywhere he is in chains"
J-J Rousseau0 -
Never Ever Bother With Powergen!!!!
I Moved Into My House 9 Months Ago, The Previous Tenant Hadnt Told Any Of The Companys They Signed Up With Gas, Electric Etc That They Had Moved. Meaning A Load Of Phone Calls And Returned Mail.
The Worst Of The Lot Is Powergen Cr*p "customer Service"
The Previous Tenant Had Run Up A Bill Of Three Hundred And Odd Pounds After Millions Of Phone Calls Most On Hold Or The Systems Were Down, They Evntually Put My Name On The Bill, However All They Did Was Transfer My Name To The Debt!!!
Still Isnt Sorted Out The Systems Are Down Or They Laugh At You Over The Phone!!
Cant Change Because Its A Pre Pay Meter!!!!
I Have Sympathy And Know Exactly How You Feel Very Frustrating.........
sorry about all the captal letters!!! tried to write in capitals all the way through.............0 -
Get in touch with Energy Watch. I did and they sorted Powergen out for me in no time.
http://www.energywatch.org.uk/ or 08459 [font=Arial, Helvetica]060708 [/font]0
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