Dropbox incompatability

elsien

Just wondering if anyone has any ideas as Dropbox support just sent their standard email saying they're busy and can't help.
I have dropbox (free version) on my laptop with windows 7 and it works fine. When I try to install it on my desktop which is running windows 8.1, it slows it down to the point that the desktop becomes unusable. (The desktop doesn't have anything different on to the laptop otherwise.)
It's definitely dropbox causing the problem as when I uninstall it, the computer's straight back to normal. I've tried the various incompatability setting which make no difference at all.
Any suggestions as to what else I can try?

debitcardmayhem

It's trying to sync your files from the cloud to your new dropbox instance , time is of the essence

Oh and when you say slows down I guess you mean browsing....

elsien

No, I mean the whole computer and everything on it slows to a crawl. I click on anything - documents, photos, programmes, whatever and have to wait a good 10 minutes for it to switch. Then another 10 for them to open, and so on. Took over an hour just to uninstall Dropbox, it was so slow. As soon as I did, computer back to its normal perfectly usable self.
I've tried installing Dropbox a couple of times, and it's the same each time. Can't get any work done on office, or do anything till it's gone again.

debitcardmayhem

Yes but

It's trying to sync your files from the cloud to your new dropbox instance , time is of the essence

....

Righ click on the icon and pause syncing see if that makes everything faster, then select bandwith and limit it to xx kbps , how big is your box(drop) folder on the lappy?

John_Gray

Is this the newest version of Dropbox, 3.8.8?
I had some trouble with the previous 3.8.6...

debitcardmayhem has good advice also.

elsien

Will have a play at the weekend when I have several hours of my life to waste! Not sure how big the files to sync are - mainly word documents for a qualification I'm doing, so not huge. No piles of photos or anything.