IAS now legit!

Castle

http://www.tradingstandards.uk/advice/ADRApprovedBodies.cfm
The IPC's appeal system has now been approved, so interesting days are ahead especially when you find that "Non standard appeals" will cost the consumer £15 and are binding on both parties.
Question is; What is a "Non Standard Appeal?"

Grounds for refusing to deal with your complaint are:-

• Where the consumer has not attempted to resolve the dispute directly with the Operator.
• Where another ADR entity or a court has already begun to deal with the matter.
• Where the appeal is considered to be vexatious.
• Where dealing with such a type of dispute would seriously impair the effective operation of the IAS.
• Where the parking charge was imposed more than 12 months ago.

Mike172

I'm starting my own PPC.

Marktheshark

Perfect text book example of why "trading standards" is not fit and proper to offer any advice to the public, long have they forgotten what it is they are exactly supposed to be doing.
They morphed from a establishment that was set up to protect the consumer from rouge traders in to an organisation that rouge traders can call upon for an umbrella for protection.
Trading standards , you have no standards and this move proves that they are in bed and in cahoot with the rouges themselves.

Mike172

Are people blind to that goes on in the world of the private parking industry? Or are people so corrupt and greedy that only money matters?

Ive seen a lot go on in my time on this forum and I am amazed that no one has done anything to counter it. Maybe no one gives a !!!! anymore.

Half_way

They may be on an aproved list, but do they fully comply with the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.?

The prankster posted about IAS/IPC compatability here http://parking-prankster.blogspot.co.uk/2015/08/independent-parking-committee-fail-to.html

Marktheshark

I have no doubt whatsoever that corruption and the ready cash available is behind most decisions of these public bodies to line up behind these crooks.
Can anyone else think why such a move would be in the public interest .

It's fill yer boots with cash, everyone join in.
Except the victims.

Umkomaas

What's the difference between:

1. A 'Standard Appeal' - free to the consumer - binding only on the parking operator, and

2. A 'Non-Standard Appeal' - £15 fee to the consumer - binding on both parties?

http://www.tradingstandards.uk/templates/asset-relay.cfm?frmAssetFileID=77423

The_Deep

Firstly, the £15.00 excess sounds reasonable. I do not see how any appeal can be "vexation" where PPC greed, deceit. and tax evasion are involved.


Secondly, do not blame Trading Standards Officers, my own council (The Peoples Republic of Reading) would far rather spend my Council Tax on Diversity Co-ordinators,, five a day awareness monitors, and motions in support of Hamas that stuff like consumer protection.


Thirdly, I do not see how IAS will be able to drive a coach and horses through the new ADR rules.


Mark, you sound like a conspiracy theorist, do you believ the CIA were responsible for 9/11?

toddstar

Marktheshark wrote: »

Perfect text book example of why "trading standards" is not fit and proper to offer any advice to the public, long have they forgotten what it is they are exactly supposed to be doing.
They morphed from a establishment that was set up to protect the consumer from rouge traders in to an organisation that rouge traders can call upon for an umbrella for protection.
Trading standards , you have no standards and this move proves that they are in bed and in cahoot with the rouges themselves.

I don't understand what their colour has got to do with it

fisherjim

Could a FOI request be made to see the audit of their application and the subsequent compliance stipulations?

nigelbb

The IPC's appeals service has not been approved as complying with the ADR regulations. The IPC has been approved as an ADR body but the parking appeals they handle are just an 'appeals service'. This is just the same situation as Ombudsman Services who are an approved ADR but the new POPLA that they administer is merely an 'appeals service' & doesn't comply with the ADR regulations.