ios 9 - don't update yet!

kittykat17

Hi word of warning! Apple released the ios 9 software update yesterday but, as always, it has caused people a lot of problems: phones freezing, errors preventing use of the phone, contacts & texts 'disappearing', not being able to restore phones after updating - to name but a few.


Tonight approx 95% of calls into the tech department that I work in were due to problems with the update. Wait for Apple to release 9.1 before updating!


It's always the same when Apple bring out a new handset and software at the same time. I tell people to wait a couple of weeks before updating to give them a chance to put the errors right

GingerWarrior

For a company that everyone lauds about - their software releases seem to be absolutely diabolical!

Surely they would have tested this over and over again!

datostar

My iPhone 6+ and iPad Mini both updated yesterday without the slightest problem. Does the OP work for Apple Support? If not, why would people be calling someone else's 'tech department'?

GingerWarrior

Apparently it's too do with older models of iPhone

NFH

iOS 9 has gone perfectly for me. It took 25 seconds [sic] to download the full 2GB update via iTunes on my laptop shortly after 18:00 on Wednesday (contrary to reports of problems downloading) and it did a clean full update (as opposed to the 1GB incremental update via wifi). It all works well.

prowla

I've got it on my two (personal and work) iPhone 6, with no apparent issues.
(It wanted 1GB of space though.)

bob_a_builder

If not, why would people be calling someone else's 'tech department'?

Because they are most likely calling their own companies IT dept because it was their company who issued the phone, and its causing problems with their internal systems due to the update

We were asked not to upgrade until IT have tested it themselves

d123

datostar wrote: »

My iPhone 6+ and iPad Mini both updated yesterday without the slightest problem. Does the OP work for Apple Support? If not, why would people be calling someone else's 'tech department'?

I suspect the OP is guilty of a little bit of hyperbole.

I've been running the various betas and now the public release of 9.0 on a number of devices (right back to a very old iPad 2), without any issues.

Having a look at McRumors doesn't show any significant problems being reported there either.

dmliverpool

Planned obsolescence at its best. Software updates designed to temporarily speed things up and slow them down at cyclical intervals.

kittykat17

People tend to ring their network providers rather than Apple when they have an issue. Out of 30 calls I took during my shift last night 27 of them were due to issues with ios9. Some were older models but the majority were iphone 6 & 6+.

d123

kittykat17 wrote: »

People tend to ring their network providers rather than Apple when they have an issue. Out of 30 calls I took during my shift last night 27 of them were due to issues with ios9. Some were older models but the majority were iphone 6 & 6+.

And yet the Apple forum with almost a million users only has a handful of adverse reports...

You wouldn't be exaggerating slightly would you? 27/30 calls at a network CS were about iOS 9 and most were from 6 and 6+ users?

Ok....