We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Ovo Website Problems?

westv
westv Posts: 6,592 Forumite
Part of the Furniture 1,000 Posts Name Dropper
Anybody elsr having problems accessing the site. Want to make sure it's not just me.

Comments

  • System
    System Posts: 178,408 Community Admin
    10,000 Posts Photogenic Name Dropper
    The app is working for me at the moment.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • westv
    westv Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Now working fine for me too.
  • I have a very honest series of emails explaining that the problems with My Ovo and Smart Gateway are at their end.

    "You're right, we are currently experiencing issues with the Gateway and My OVO for a number of customers. Our development team are aware and are currently working on a fix. Please can you keep you Gateway plugged in and connected to the internet so that once the fix is rolled out your live usage will populate online."

    and

    "I can confirm that the problem is an issue on our end. The developers of the Smart Gateway are investigating the situation as a matter of priority and hopefully a fix will be implemented soon."
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.5K Work, Benefits & Business
  • 602.8K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.