Mortgage PPI - Advice please :)

Only_Fools

Hi,
Just after some advice please! A while ago a well-known CMC contacted my husband and he agreed to let them check old loans etc. to see if there was any grounds for a claim. We were swept along with the whole process. They also wanted to check our Mortgage (Cheltenham & Gloucester, taken out in 2004) and we were very surprised when they said we needed to fill out a claim form as they believed we had PPI on this product. We didn't fill out the form as we had things going on in our private lives that rendered it unimportant We also parted ways with the CMC. Now, after some time, we've decided to take a look at any paperwork we still have. We have found a statement sheet detailing a 'Sub Account 99' of around £500 and have shamefully realised we have no idea what this is. It seems to be interest only & shows we pay a silly amount of £2.09 per month as part of our mortgage payments, so does not show separately on bank accounts.
Now I guess my questions/points are these:

1) We've increased our mortgage a couple of times, but never by £500, could this sub account be PPI? (My husband rang C&G today and the guy told him that the system he was using prevented him from checking if we'd ever had a policy but that he's sending a 'different' form out to us, whatever that means)

2) We have a letter at the time of mortgage commencement that shows we didn't take out the offered PPI (My husband was and still is adequately covered through his employer)

3) If the £500 sub account 99 'thing' isn't PPI is there any way PPI could have been included in our repayments without our knowing, it’s just that we're wondering what we're what the CMC found?

If anyone can shed some light, that would be great!

dunstonh

We have found a statement sheet detailing a 'Sub Account 99' of around £500 and have shamefully realised we have no idea what this is.

Sub account 99 is used for adding of fees when buying mortgage deals and not paying the fee by cheque. e..g .if you bought a fixed rate or discount rate etc and added the fee to mortgage.

1) We've increased our mortgage a couple of times, but never by £500, could this sub account be PPI? (

No. no bank or building society has done single premium MPPI. Plus C&G only retailed MPPI by monthly premium direct debit and not built into the mortgage.

3) If the £500 sub account 99 'thing' isn't PPI is there any way PPI could have been included in our repayments without our knowing, it’s just that we're wondering what we're what the CMC found?

No. There is no way it was hidden in your payments. If you had MPPI it would be a separate monthly direct debit.

CMCs dont find anything. Your data is not in the public domain. They would have just put in a shotgun style complaint and hoped they got lucky.

Only_Fools

Great, that's really very helpful. The fees explanation makes total sense. I wish though that some of the paper work were more clearly titled/headed, just 'Mortgage Fee' would do. I'm sure it was all only too clear at the time but it's amazing what you forget years down the line!

Thanks again