Genworth/Dorothy Perkins 2003

MrsKirky26

Hi, I have recently found a load of old paperwork and came across lots of statements from my Dorothy Perkins storecard from 2001-2003. The first few statements do not include any insurance but the rest of them do, so I'm going to claim. I have never requested any insurance so I'm sure I haven't signed for this. So, I've found the address for Genworth as I understand they deal with the claims. Can anyone help me? Shall I send the PPI form or a letter with a copy of a statement?

Thanks... fingers crossed.

MrsKirky26

I've completed the template and enclosed with a copy of a statement and a letter direct to Genworth. I'll report if I hear anything back. - Fingers crossed.

-taff

They weren't regulated then so don't get your hopes up.

MrsKirky26

Thanks taff, to be honest I wasn't holding out much hope, but you never know!

[Deleted User]

I'd be very interested to know how you got on with this claim as I have one with DP too and was wondering whether it was worth even making a claim. Mine is even older than yours but if you've had any success I might give it a try:)

MrsKirky26

It was declined, now with the Ombudsman :-(

Nasqueron

MrsKirky26 wrote: »

It was declined, now with the Ombudsman :-(

If they declined it because it was pre-2005 they have the law behind them - essentially like changing a 40 limit to 30 then issuing fines to everyone who drove at 40 the month before it was changed - pre-2005 purchase = not regulated = regulator can't do anything.

FOS will take anything on pretty much, they will look at the case and see it is not regulated and suggest you try the underwriter