Debit Card Scam

jrtfan

SnowTiger wrote: »

Message to OP: the padlock symbol alone is fairly meaningless. I could have one on the websites I run if I paid a few quid.

I found this on the CAB's website too, OP, which you might be aware of already (but I wasn't, so I thought it worth adding here!):
https://www.citizensadvice.org.uk/consumer/protection-for-the-consumer/scams/common-scams/computer-and-online-scams/phishing-spam-emails-and-fake-websites/
says that if you click on the padlock on the screen, you'll be able to see and check the site's security certificate and this will tell you if the site is an authentic one. In case of doubt, it suggests checking the name on the certificate matches the name of the company whose website it is.

doverswot

tara0000 wrote: »

Yes it was like that link

I presume it was like this one here?:
http://myonlinesecurity.co.uk/congratulations-just-eat-survey-phishing/

OP. in the example provided in this link, the "survey" also asks for your bank account number, sort code, address and DoB. The survey you completed may not have collected this info, but if you there' s any posibility you provided these details, speak to your bank and keep a close eye for unusual activity on your acmount.

jrtfan

It might also be a good idea to have a chat with your local Police for some advice about what to do if it turns out you've been a victim of identity theft - just to cover your back.

SnowTiger

tara0000 wrote: »

As I didn't authorise any payment to leave my account then is this still covered?

I would have thought so.

Giving your card details to a third party doesn't mean you've entered in to a contract or authorised the transaction.

powerful_Rogue

jrtfan wrote: »

It might also be a good idea to have a chat with your local Police for some advice about what to do if it turns out you've been a victim of identity theft - just to cover your back.

Why speak to the police, all the information is available online to read with a quick Google search.

jrtfan

powerful_Rogue wrote: »

Why speak to the police, all the information is available online to read with a quick Google search.

Because that's what it suggests on this link, under Fraud and Scams:
http://content.met.police.uk/Site/reportingfraud
(specifically, the first bullet point which talks about a crime being in progress and money being at risk, and says that if immediate action is taken then payment may be stopped - the OP said no money had actually left their account as yet).

Also here:
http://content.met.police.uk/Article/Identity-fraud--is-someone-using-your-identity/1400010760805/1400010760805
under If you think that you are a victim of identity fraud, act quickly - the 5th bullet point.

Finally, in case the OP needs a crime reference number.

powerful_Rogue

jrtfan wrote: »

Because that's what it suggests on this link, under Fraud and Scams:
http://content.met.police.uk/Site/reportingfraud
(specifically, the first bullet point which talks about a crime being in progress and money being at risk, and says that if immediate action is taken then payment may be stopped - the OP said no money had actually left their account as yet).

Also here:
http://content.met.police.uk/Article/Identity-fraud--is-someone-using-your-identity/1400010760805/1400010760805
under If you think that you are a victim of identity fraud, act quickly - the 5th bullet point.

Finally, in case the OP needs a crime reference number.

The matter has been reported to the bank who have their own investigation unit that liaise direct with the relevant police force. Unless the bank specifically ask you to make an additional report to the police, just leave it with their investigation team to deal with.

jrtfan

Thank you. I will bow to your greater knowledge, as this is definitely not my area of expertise.

tara0000

Update - the scammers still have not taken my money and have up until the 25th Sept to do so according to the bank. Has anyone come across this before with the scammers taking so long to finalise the fraudulent transaction? I don't want to get my hopes up if this is what they do. Many thanks