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BT (OpenReach) replaced master socket - sockets in house not working?

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  • DonnySaver
    DonnySaver Posts: 569 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I just thought that I'd post an update on this (for anyone that is still interested).

    Since I escalated my complaint I have to be fair and say that BT have been excellent with me about this.

    This culminated in the same engineer coming back to my house yesterday to take a look at my master socket. My suspicions were proved correct - he'd missed a wire when he'd reconnected on the previous visit.

    All sockets are now in full working again around my house!! :D

    Persistence pays ....
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