CCTV DVR settup questions

enfield_freddy

newly acquired made in china CCTV dvr , with built in lan , supposedy able to be viewable over the web , vie IE , android or apple equipment


struggling a bit to get the machine seeable by the supplied app


win 10 machine (64 bit)
talk talk 625 (?) superrouter (fibre)


viewing app is called freeip


probably just a firewall set up problem


windoz reset , router factory restored


can anyone assist , via messaging or email


thanks


alan

Double_V

If they don't offer P2P connection, then it is bit of struggle.
As you will need to set your IP from the router and assign/forward the ports etc.

These Chinese ones are really PITA.

Hope it gets sorted, I can't say much more unless I have it in front of me. Do you have manual with ? Maybe try that you might something helpful.

enfield_freddy

the manual is a very small piece of paper , bad language conversion , there is a P2P heading in the machines onboard menu , and I can write down all/any settings that are displayed , I have amended one setting in order to view from my home compurer , the ip was something like 192.168.1.890 , I think this was out of range of my router so set it to 192.168.1.9 and it was viewable , this setting has not affected the above problem

kwikbreaks

Is this the old type of DVR which requires port forwarding in your router or the newer cloud type which you access via a manufacturers server. If it's the first type you'll need to know which port(s) it uses and set up port forwarding in your router. You'll also probably need a dynamic dns service such as no-ip to give you a url to access rather than your home IP which will change periodically.

IME Android apps work a whole lot better than the poor quality Windows programs you get supplied with these things. Some just rely on rubbish activex controls. The Android IPCam Viewer app works with hundreds of different CCTV devices.

To offer anything other than very general advice you'll need to provide more info.

===

I did a quick search on freeip and found http://www.lowcost-security.ch/download/FREEIP.pdf

It looks to me like you have a cloud device so don't need to forward ports but will need to follow the instructions in the pdf. The feedback on the app suggests that the manufacturers server isn't reliable so you could have bought a turkey.

Double_V

Whats the make ?
If they are Swann then I can help you step by step. As I have the same one. But mine offers P2P connection. So meaning I do not have to worry about port forwarding or any settings.
It is then just plug and play.

Fightsback

Simple, assign it a LAN static IP on the router and port forward using a DNS service as mentioned above.

PS don't forget to set the user to admin and the password to 1234 so we have a nosey around your house

enfield_freddy

ok all , thanks , it is made in china , it is dated 2015 , there are apps for windows , android and apple available. it has HDMI and VGA out , and has room for 2 x sata drives with a max of 8tb capacity , the link to the product on fleebay http://www.ebay.co.uk/itm/291434492784?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT


no its not a swann , no its not old and it does have p2p


there are 2 external cameras watching my car/motorcycles ,