PCN number not recognised, no response from ES Parking

James_wynne

I've read a lot of forums recently trying to fight this parking charge. ES Parking claim I "Did not pay and dispaly a pre paid voucher or place it in view". I do still have the pay and display ticket from the date in question. I wrote to ES Parking twice using and ammending templates I found on this forum, ES Parking sent back a standard response. I then tried to appeal, perhaps unwisely, to the IPC however the PCN number was not recognised (I also tried the number on their online payment system to see if it would work here, again it was not recognised). I have since contacted ES Parking via their online contact form and letter asking for evidence of the parking violation and for a PCN number that works. I have not had a response from them but I have now heard from ZZPS Limited and Wright Hassall asking for money. I sent ZZPS a copy of the letters sent to ES Parking and explained on the phone that I have not had a response.

I am now asking for advice on what to do. Without a valid PCN number can the claim proceed? Should I contact Wright Hassall and explain or simply deny the debt? Is it now likely to go to court as I still refuse to pay the fine and would I have a leg to stand on due to lack of communication from ES Parking?

Any advice would be greatly appreciated.

Thank you

Fruitcake

James_wynne wrote: »

I've read a lot of forums recently trying to fight this parking charge. ES Parking claim I "Did not pay and dispaly a pre paid voucher or place it in view". I do still have the pay and display ticket from the date in question. I wrote to ES Parking twice using and ammending templates I found on this forum, ES Parking sent back a standard response. I then tried to appeal, perhaps unwisely, to the IPC however the PCN number was not recognised (I also tried the number on their online payment system to see if it would work here, again it was not recognised). I have since contacted ES Parking via their online contact form and letter asking for evidence of the parking violation and for a PCN number that works. I have not had a response from them but I have now heard from ZZPS Limited and Wright Hassall asking for money. I sent ZZPS a copy of the letters sent to ES Parking and explained on the phone that I have not had a response.

I am now asking for advice on what to do. Without a valid PCN number can the claim proceed? Should I contact Wright Hassall and explain or simply deny the debt? Is it now likely to go to court as I still refuse to pay the fine and would I have a leg to stand on due to lack of communication from ES Parking?

Any advice would be greatly appreciated.

Thank you

IPC is a kangaroo court so once you have appealed and lost, ignore anything and everything. The parking company would be laughed out of court if they tried it on.


The NEWBIES thread tells you what to do and why, especially the bit about why you should ignore debt collectors.

Redx

send a "debt is denied - refer back to creditor" letter to right hassle

similar to the advice in here and the links in there

https://forums.moneysavingexpert.com/discussion/5252281

and

https://forums.moneysavingexpert.com/discussion/5309707

ignore the debt collector

nobody can foretell the future about if it will go to court or not, they ALL have the potential to end up in court and that has ALWAYS been the case since 1973 when the small claims track started

nobody can tell you if a judge will accept your defence either, only a judge can decide the outcome

Northlakes

This case is going nowhere in my view. You have paid and displayed a ticket and you have that evidence.

You have done everything in your power to tell them this, but the deaf can't hear. It is not up to you to provide a correct numbered PCN but ES.

A debt denied letter is required. Gan on Pepipoo is the parking poet and has a wonderful turn of phrase for this kind of letter.
Even Gladstones would turn this case away unless of course they want to take the PPC for a monetary ride round the block.

The_Deep

If you think that Wright Hassle's involvement with these scam artists brings down the good name of solicitors, complain here

http://www.sra.org.uk/home/home.page

If you think that WH are in on the con, complain here

http://www.sra.org.uk/home/home.page

HO87

WH may well be solicitors but in this instance they are simply selling their letterhead (for what will be just a few quid) to allow ZZPS to ramp up the pressure. Which is exactly what ZZPS are doing as well.

The use of a solicitors letterhead is exactly the same sleight of hand over-practiced by a former debt collector called Roxburghe UK Ltd. The company went into administration this time last year as a result of the OFT refusing them a debt collector's licence. Strangely the layout and wording of ZZPS Ltd's letters closely mirror those of Roxburghe's. That might be explained by the fact that one of the directors at ZZPS was, in a previous existence, the MD at Roxburghe.

hoohoo

WH have made it clear that in these circumstances if they are writing a letter before claim it will be headed letter before claim. Otherwise it will just be a debt collection letter.

Dear WH,

The debt is denied. Please refer back to your principal.

A valid ticket was displayed at the time. I attach a copy of the ticket.

If your claint has exhausted its internal dispute procedure, please provide the following statutory information required by The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.

19 (2) Where a trader has exhausted its internal complaint handling procedure when considering a complaint from a consumer relating to a sales contract or a service contract, the trader must inform the consumer, on a durable medium—
(a) that the trader cannot settle the complaint with the consumer;
(b) of the name and website address of an ADR entity which would be competent to deal
with the complaint, should the consumer wish to use alternative dispute resolution; and
(c) whether the trader is obliged, or prepared, to submit to an alternative dispute resolution procedure operated by that ADR entity.

I note that it has been recently announced that the IPC IAS has acquired provisional ADR Entity status.