Rooftop mortgage

scotland23

Can anyone help please. Around 10 year ago I had a mortgage with Rooftop for around 4 years.. I am unsure if there was PPI as I no longer have the paperwork. I took the template from here and I wrote to Rooftop regarding this who are now managed by J.P Morgan. I received a letter from J.P. Morgan who advised that I need to provide the paperwork for them to look into this further. I presently have no information at all to provide. I have tried contacting my bank to get references etc for them although my bank only go back as far as 6 years and I have just missed it by a few months.

Can anyone suggest other options to allow me to continue with this.:D

dunstonh

I am unsure if there was PPI as I no longer have the paperwork.

Most mortgage PPI is standalone as a monthly direct debit from your current account. So check your current account statement.

Also, if it was sold via a broker then the lender has no liability.

scotland23

Thanks for the response. The issue I have is this was just over 6 year ago and my bank are only to go back direct debits etc for the past 6 years.

-taff

You can send a SAR and £10 to your bank to get statements. It may well be a waste f money though so think about it first....

scotland23

Thanks for info I will look into it