Premium bond

Pincher

kidmugsy wrote: »

On the whole that's my experience too - much better than the average governmental organisation.

I thought the website looks really out of date.
They probably haven't heard of the Data Protection Act Yet.

I was fully expecting them to demand only speaking to the account holder.

Option 1: I arrange a s!ance through a medium.

Option 2: I put on a squeaky voice, and pretend to be my mother.

"Yes dear, I'm dead, but I'm authorising my son to handle it from now on."

£20k in Pension Bonds at stake. Fortunately, I am so proactive, I have it all well in hand.

Hmm, would people ring up NS&I, having read recent obituaries, and try to get the money out? I think I would actually prefer that they were less helpful.

Apodemus

Pincher wrote: »

I thought the website looks really out of date.
They probably haven't heard of the Data Protection Act Yet.

I was fully expecting them to demand only speaking to the account holder.

Option 1: I arrange a s!ance through a medium.

Option 2: I put on a squeaky voice, and pretend to be my mother.

"Yes dear, I'm dead, but I'm authorising my son to handle it from now on."

£20k in Pension Bonds at stake. Fortunately, I am so proactive, I have it all well in hand.

Hmm, would people ring up NS&I, having read recent obituaries, and try to get the money out? I think I would actually prefer that they were less helpful.

Well if you want to believe that they are stupid and incompetent, I guess no-one is going to convince you otherwise. All I can say is that I found them to be professional and helpful. Where did anyone suggest that NS&I don't handle data protection properly? In my relative's case, I presented the proper documentation to show that I was executor for the estate and they provided a professional response.

GaleSF63

Pincher wrote: »

I thought the website looks really out of date.
They probably haven't heard of the Data Protection Act Yet.

I was fully expecting them to demand only speaking to the account holder.

While the different departments involved did send all the payment warrants to me after my mother died, one of them managed to send a letter to her at her address to acknowledge closing the account!

HappyHarry

Originally Posted by Pincher View Post
I thought the website looks really out of date.
They probably haven't heard of the Data Protection Act Yet.

I was fully expecting them to demand only speaking to the account holder.

Option 1: I arrange a s!ance through a medium.

Option 2: I put on a squeaky voice, and pretend to be my mother.

"Yes dear, I'm dead, but I'm authorising my son to handle it from now on."

£20k in Pension Bonds at stake. Fortunately, I am so proactive, I have it all well in hand.

Hmm, would people ring up NS&I, having read recent obituaries, and try to get the money out? I think I would actually prefer that they were less helpful.

The Data Protection Act only applies to living people, not the deceased.

Once NS&I have seen a copy of the death certificate, and believe that the request is from the executor/administrator, they will release the requested information.

colsten

HappyHarry wrote: »

The Data Protection Act only applies to living people, not the deceased.

That's not really true. Just because you are dead, not everybody has suddenly got the right to find out everything about you / your finances. https://ico.org.uk/media/for-organisations/documents/1202/information-about-the-deceased-foi-eir.pdf

HappyHarry wrote: »

Once NS&I have seen a copy of the death certificate, and believe that the request is from the executor/administrator, they will release the requested information.

Executors/Administrators will of course be given access to the financial records of a deceased.

Robin9

postgirl wrote: »

I do not want to invest money if on one will benefit from it after my unplanned death.

Postgirl - do not look on Premium Bonds as a form of investment - they do not provide an annual income but if you get lucky you could win. At the very worst you will always get your money back but, due to inflation, it will not be worth as much.

On death Premium Bonds cannot be transferred - they will be part of your estate.