We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Credit File Confusion

Options
Hope someone can help. I started a DMP with StepChange in 2005 and spent until 2013 paying off a significant amount of debt. It is all cleared now but I'm confused by some of the info on my credit file. One of the credit cards (Marbles) which was paid via StepChange shows several late payment markers from Aug 2011 to Dec 2012 (all '4' and '5') then 3 'AP' markers then switches to all green. I know that StepChange were making payments throughout all of this time so I'm not sure why they show as late. This is obviously affecting my credit rating a lot, even though I have a good salary, mortgage and regularly pay off my credit card. Is it worth contacting Marbles to see why they have reported it like this? Any advice much appreciated!

Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What's currently impacting you is the DMP and your credit history with a number of finance houses. Time is the healer. Not your current circumstances.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.