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Athena/Lidl PCN appeal - Too late?

Hi all,

I have just read the NEWBIES thread with the accompanying template letters for appeals to ATHENA.

To cut a long story short, i overstayed the permitted 90 minutes in a Lidl carpark by 15 minutes due to being stuck in a long queue in store.

However, my parking charge issue date was 2 months ago (June). I have yet to lodge an appeal or reply to any correspondence.

Would anyone know if that makes a difference to the appeals process? The initial letter states that appeals must be received within 28 days. To be honest, my hesitancy to respond stems from the fact many people have advised to simply ignore all further requests.

I know there are countless threads on ATHENA PCN's, so i apologise for adding to the pile.

Any advice is much appreciated.

Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    Was this a windscreen or postal notice that you received 2 months ago?
  • Hi, thanks for your reply. It was a postal notice.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    It is never too late to appeal, they will turn you down, but it looks bad for them if it gets to court.


    Have you contacted Lidl, have you seen this?


    https://www.facebook.com/lidluk
    You never know how far you can go until you go too far.
  • bluesnake
    bluesnake Posts: 1,460 Forumite
    edited 27 August 2015 at 7:57PM
    I too achieved Athena/Lidl speculative letter on which was two photos of my car - exit and entry times. The allotted time was 10 minutes, and I overstayed this by about 20 mins. I was a genuine customer, but no longer had my till slip, but stated what I bought and the date/time, sent it off letter within 15 days.

    Lidl promptly wrote back saying they were going to contact Athena and quash it, so for my part I can not fault them, though 10 mins parking :(
  • Hi guys,

    just to give you an update on what has since happened.

    I sent this email to ATHENA-

    I am challenging this parking charge notice.

    The driver was a customer and delayed by your principal's slow service.
    Neither you nor the principal has made any loss.

    There is nothing other than your company's own policies to prevent considering a challenge outside the 28 days minimum period stated in the BPA Code of Practice.

    I therefore require that the parking notice is cancelled or you provide the validation code to refer the matter to POPLA.

    Any other response such as referring the matter to a debt collector will be ignored.


    The reply -

    "We have recently received an appeal in regards to your parking charge. This however was not signed by yourself. In order for us to make sure we are corresponding with the correct person, we require authorisation from yourself to allow a third person to act on your behalf"

    Bit of a conundrum here. Obviously i'm conscious of disclosing any personal information and attaching my name to any correspondence etc.

    Does anyone have any further advice/suggestions on how best to proceed?

    Your input is much appreciated.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    without your name and address the appeal is meaningless

    they already have those details because you received a postal notice

    just add the same details to the appeal and resend it

    cant understand your reticence in giving them the details that they already have (you are appealing as keeper, so they need those details to prove who sent in the appeal, ie:- YOU, or a third party on your behalf)
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