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Allocated parking space hassle with property

Hi all,

Cross-posted from the house buying/renting forum on the advice of a replier there.

Long time lurker and first time poster here, so first of all, hi everyone

I've recently moved into a rented property, advertised and managed by a local (fairly reputable) lettings agency. It's in a standard new build block estate, with permitted parking for residents (with signs warning of fines etc) and limited other parking.

From the very start, the agency has given me the impression that the property comes with an allocated space, and even told me the number of the space in preparation for my move-in. Consequently I just assumed that on move-in day, they would give me the permit and all would be as planned.

However, move-in came and went, with the agency seemingly unsure of where the permit is/who has it, and saying thay they are trying to speak to the landlord to confirm the situation. So now I am all moved in but minus a parking permit, with my car parked in the allocated space (because I obviously need to park it somewhere and the on-road parking is always taken up) and thus liable to receive a fine from the company managing the car park, until the agency pull their finger out.

When querying this, they more or less took the stance of "sorry, try and park somewhere else until the permit is sorted, if you do get a fine we won't pay it/reimburse you". This seems pretty cheeky as to my mind, this situation has arisen through their organisational incompetence given that they knew my move-in date for a couple of weeks prior so had time to sort it out one way or another.

Has anyone been in this kind of situation before, and if so, how did you go about resolving it? Do I have any legal basis for trying to force them to pay the fine in the event that I get one, or otherwise an assurance that they will do so prior to it possibly happening? Obviously i'd rather it didn't end up coming to that, and I'm planning to speak to them tomorrow to try and explain my position and work something out, but any advice/suggestions will be grateful received!

Thanks

Comments

  • are there any CLEAR signs posted around the area with a name of a parking Co that has been hired by the agents/owners of the land ?


    if so who is it?
  • It's all in the lease. All depends what it states. If it doesn't mention permits in the lease you are in good territory. However ppc's make their living on peoples ignorance of their rights.
    Look up the various threads. Search ukpc and that will give a good grounding on this continual problem.
    REVENGE IS A DISH BETTER SERVED COLD
  • Ralph-y
    Ralph-y Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    "Has anyone been in this kind of situation before, and if so, how did you go about resolving it?"

    yes lots and lots ........

    please read through the newbie thread

    https://forums.moneysavingexpert.com/discussion/4816822

    and if you know how search the forum for such ........

    good luck .... and keep at it ...

    Ralph:cool:
  • Half_way
    Half_way Posts: 7,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Balls to the signs if it says nothing about permits, only that you can park in space X, tell the management company to go and take a jump, and you are withdrawing any implied access to your space. and if they or their agents so much as place a parking charge on your vehicle you may charge the management company for your time/costs

    or something like that, depends how diplomatic you want to be
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • ampersand
    ampersand Posts: 9,684 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 27 August 2015 at 1:42AM
    op- assume you aren't the only one being afflicted with this muck.
    New estate, so it's important you ALL get together early and put the managing agents in their lowly place.

    Whoever instructed these lice to infest has the responsibility AND authoirity[disregard any squirming denials] to toothcomb them out.

    As ralphy implies, it's important you get to know your way around the forum.

    Learning to mine for info. via the Search box is essential.

    So, 'Has anyone been in this kind of situation before', Answer: THOUSANDS.' and if so, how did you go about resolving it?'

    - by not calling it a 'fine' is the 1st thing.It's a speculative, unenforceable invoice.
    - by reading your lease, or rental agreement.
    - by reading the updated newbies stickies a number of times, until the acronyms and tactics bed in. It won't all be absorbed in one hit.
    - by noting and working to key deadlines and timelines on your side and the scumpany's.
    - by subscribing to parking orankster's blog:
    http://parking-prankster.blogspot.co.uk/

    If your lease does indeed contain suitable assurance of a parking spot and the usual intrinsic right to quiet enjoyment, you will impress upon the m.a. and the landowner that their appointed agents are trespassing when they touch your car and/or set foot in your parking bay. Further, they have no rights to photograph your vehicle or retain or use or disburse that photographic record without your express prior permission.

    Remember to get everyone involved early - 'up with this we will not put.'
    Insist on a Residents' whitelist, if nothing else.
    Thsi: '"sorry, try and park somewhere else until the permit is sorted, if you do get a fine we won't pay it/reimburse you"' - sounds like a comfy deal has been done and they've been delberately mis-tutored by the scumpany.
    CAP[UK]for FREE EXPERT DEBT &BUDGET HELP:
    01274 760721, freephone0800 328 0006
    'People don't want much. They want: "Someone to love, somewhere to live, somewhere to work and something to hope for."
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    'It is difficult to free fools from the chains they revere' François-Marie AROUET


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