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Allocated parking hassle with property

Hi all,

Long time lurker and first time poster here, so first of all, hi everyone :j

I've recently moved into a rented property, advertised and managed by a local (fairly reputable) lettings agency. It's in a standard new build block estate, with permitted parking for residents (with signs warning of fines etc) and limited other parking.

From the very start, the agency has given me the impression that the property comes with an allocated space, and even told me the number of the space in preparation for my move-in. Consequently I just assumed that on move-in day, they would give me the permit and all would be as planned.

However, move-in came and went, with the agency seemingly unsure of where the permit is/who has it, and saying thay they are trying to speak to the landlord to confirm the situation. So now I am all moved in but minus a parking permit, with my car parked in the allocated space (because I obviously need to park it somewhere and the on-road parking is always taken up) and thus liable to receive a fine from the company managing the car park, until the agency pull their finger out.

When querying this, they more or less took the stance of "sorry, try and park somewhere else until the permit is sorted, if you do get a fine we won't pay it/reimburse you". This seems pretty cheeky as to my mind, this situation has arisen through their organisational incompetence given that they knew my move-in date for a couple of weeks prior so had time to sort it out one way or another.

Has anyone been in this kind of situation before, and if so, how did you go about resolving it? Do I have any legal basis for trying to force them to pay the fine in the event that I get one, or otherwise an assurance that they will do so prior to it possibly happening? Obviously i'd rather it didn't end up coming to that, and I'm planning to speak to them tomorrow to try and explain my position and work something out, but any advice/suggestions will be grateful received!

Thanks

Comments

  • Mallotum_X
    Mallotum_X Posts: 2,591 Forumite
    Part of the Furniture Combo Breaker
    Have a read of the parking fine section in here, any fines won't be enforceable anyway.
  • eddddy
    eddddy Posts: 18,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mallotum_X wrote: »
    Have a read of the parking fine section in here, any fines won't be enforceable anyway.

    Unlike most of the cases in the Parking forum, the OP has signed an AST (i.e. a contract).

    The OP should check the AST first, to see what terms they have agreed to in relation to parking (if any).

    Also, the Leaseholder (i.e. the OP's LL) may be breaching a lease covenant if they allow the OP to park without displaying a permit. That might result in solicitor's letters, legal costs etc for the LL. (But perhaps the OP would say their LL deserves it!)
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